What is better CRMdesk or Samanage? With various functionalities, pricing, conditions, and more to evaluate, determining the best Help Desk Software for your organization is hard. But by using our system, it is simple to match the characteristics of CRMdesk and Samanage together with their general rating, respectively as: 8.0 and 8.9 for overall score and N/A% and 98% for user satisfaction.
You can also evaluate them feature by feature and see which software is a better fit for your enterprise. Keep in mind to get a free trial first prior to opting in for a plan to experience how the program performs in practical situations.
Right now, the most popular services in our category are: .
CRMdesk is a solution that can be integrated with the BUGtrack – bug tracking and project management software.
If a support ticket looks more like a new feature request or a bug report – the system allows automatically logging this incident into BUGtrack by pressing the “Create BUGtrack Record” button.
CRMdesk may be also integrated with TeamDesk – a web-based platform to quickly build web-based database-driven applications or use predefined solutions to gather, share, and manage business information. Integration with TeamDesk helps to automate different parts of your specific business (for example, customer assets tracking, generating invoices based on question data, and creating complex reports) while tracking customers correspondence in CRMdesk.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sprite Software, Mikros Systems Corporation, Computer Security Technology, Sydney City Toyota
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An efficient help desk software for customer support automation.
The vendor offers subscription plans on by quote basis. The exact price will depend on the number of agents (ticketing) and devices (asset management) your will need. This allows Samanage to tailor their pricing to your individual needs and ensure you won’t be overpaying for elements you don’t need. It’s also possible to get rates for unlimited assets and agents if you want.
If you want to learn more about their enterprise pricing you can easily request a quote here. There is also a great Samanage 14-day free trial available that should give you a good firsthand impression of the software’s capabilities.
If you continue having second thoughts about which software will be best in your case it may be a sound idea to investigate each service’s social metrics. Such metrics are frequently a way to see how popular every product is and how big is its online presence. For instance CRMdesk Twitter profile has currently 9 followers. At the same time Samanage Twitter is followed by 6896 people.
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