What is better CRMdesk or BoldDesk? The perfect Help Desk Software is a program that can address your company’s unique requirements. It’s easy to find which option is best suited for your company if you review different products before you decide which one is the best.
For example, CRMdesk and BoldDesk are scored at 8.0 and 8.0, respectively, for total quality and performance. Likewise, CRMdesk and BoldDesk have a user satisfaction rating of N/A% and 96%, respectively, which suggests the general response they get from customers. Even better, get in touch with a regular customer of the software and solicit their comments concerning the solution in question.
We did our best to prepare reviews of all popular services that you can find on the market, but among them these three caught our special attention: .
CRMdesk is a solution that can be integrated with the BUGtrack – bug tracking and project management software.
If a support ticket looks more like a new feature request or a bug report – the system allows automatically logging this incident into BUGtrack by pressing the “Create BUGtrack Record” button.
CRMdesk may be also integrated with TeamDesk – a web-based platform to quickly build web-based database-driven applications or use predefined solutions to gather, share, and manage business information. Integration with TeamDesk helps to automate different parts of your specific business (for example, customer assets tracking, generating invoices based on question data, and creating complex reports) while tracking customers correspondence in CRMdesk.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sprite Software, Mikros Systems Corporation, Computer Security Technology, Sydney City Toyota
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An efficient help desk software for customer support automation.
BoldDesk offers different pricing plans for various business scales. The business offers a free 15-day trial, and you can contact the vendor for a FREE demo.
Almost as essential as functionalities and user support responsiveness are pricing plans made available by CRMdesk and BoldDesk. Although price should not be a deciding element it’s definitely a significant thing to consider. You should look for a flexible pricing package that can be adjusted to your team size and easily scaled up if your business grows. Be sure that you don’t opt for pricing plans that include additional functionalities that you won’t find useful and always make an effort to contact with the vendor directly because enterprises can frequently count on discounts. You should also try out a free trial or demo of each software to spend at least some time on actual work with the system. It’s a helpful experience that doesn’t require you to pay any money and offers a solid overview of what it feels like to work with CRMdesk and BoldDesk.
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