Conversocial
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Integration with Social Media Platforms & CRM
- Social Media Analytics
- Real-time Tracking and Reporting of Social Events
- Collaborative Platform
- Priority Response Engine
- Single Conversation Thread
- Unified Inbox for Sorting Social Media Data
- Access to all Past Interactions
- Business Content Sharing
- Global Content Library
- Exportable PDF of Analytics Page
- Automated Data Export
- Synching of Customer Info to Existing CRM
Pricing Info
Pricing Info
Conversocial is offered on a license basis and has three plans available – Engage, Evolve and Extend – wherein enterprise pricing is based on the number of customer service agents a company has. If you want to get a quote, please contact Conversocial. You may also try a demo offered free on their product.
Integrations
Integrations
Conversocial integrates with the following business systems and applications:
- Brandwatch (signal alert from 80 million online sources for relevant mentions)
- Synthesio (social intelligence to transform data into insights)
- Insided (harnessing community channels to boost customer service)
- All popular CRM platforms
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Google, Volkswagen, Hyatt Hotels
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A service to help companies provide their customers the optimal social media care and experience.
Company Email
socialfirst@conversocial.com
Contact No.
Company's Address
3 West 18th Street, 8th Floor
New York, NY 10011
USA
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Analytics
- Notifications
- Build dynamic mobile forms
- Create and edit checklists
- Identify & fix issues
- Instant submissions
- Real-time automated insights
- Mobile reports
- Import from Excel
- Customizable fields
- Yes/no, numbers, text, dates
- Multiple choice, multi-select, calculation fields
- Library of free industry forms & checklists
- Define scoring, weights, notifications, schedules and more
- Conversation-style history
- Assign action to specific users and set due dates
- CX Action Campaign plans – track and manage execution
- Instant overviews
- Filter insights by date, checklist, group, or location
- Identify trends and patterns
- Automated actions
- Advanced customizations for specific audit processes
- Groups and permissions
- Electronic signature
Pricing Info
Contact the vendor and get your enterprising pricing quote and other product details.
Integrations
LiaCX seamlessly integrates with hundreds of third party system, giving you a 360-degree view of your customer experience across all touchpoints and channels.
Through partnership with Dell Boomi, LiaCX integrates with other applications within days, making it easy to integrate customer data from any source including call center, financial data and more.
LiaCX provides built-in connectors to all major CRM, ERP, marketing automation, and data enrichment applications, including
- Microsoft Dynamics
- Salesforce
- Oracle
- NetSuite
- SAP Analytics
- Dell Boomi
- Microsoft Excel
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
General Motors, FedEx, Accor Hotels
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Powered by Intouch Insight, LiaCX is created to handle big data collected from surveys, mobile checklists, operational audits, social media, and others. The system automatically converts all data into actionable insights with the help of AI-assisted analytics and boost business performance through LiaCX Action Campaigns.
Company Email
info@intouchinsight.com
Contact No.
Company's Address
Montreal
2963 Joseph A. Bombardier
Laval, QC
H7P 6C4
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Both Conversocial and LiaCX were tested by a team of independent B2B experts who conducted a full study of all important aspects of each solution. Their final rating was prepared using our unique SmartScore model which provides a separate partial score to each factor like: main features, customer support, mobile device support, security, client satisfaction as well as media presence. Here at FinancesOnline we realize useful features are not the only aspect essential to a company so we make sure we pay attention to all facets of a software prior to coming up with its final score.
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