What is better Conversocial or Salesforce Service Cloud? A sensible way to find the appropriate CRM Software product for your company is to evaluate the solutions against each other. Here you can compare Conversocial and Salesforce Service Cloud and see their features compared thoroughly to help you decide on which one is the better product.
Likewise, you can examine their overall ratings, such as: overall score (Conversocial: 8.6 vs. Salesforce Service Cloud: 9.6) and user satisfaction (Conversocial: 100% vs. Salesforce Service Cloud: 97%). Analyze their distinctive features and similarities and find out which one outperforms the other. Moreover, imagine how your business will look like in the future; will your business outgrow the app in the next couple of years?
People who are pressed for time or could use a Customer Experience Management Software recommendation from our team may want to examine these top choices for this year: Smartlook, Zendesk, Alchemer.
Conversocial is offered on a license basis and has three plans available – Engage, Evolve and Extend – wherein enterprise pricing is based on the number of customer service agents a company has. If you want to get a quote, please contact Conversocial. You may also try a demo offered free on their product.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
It may not always be sufficient to just compare Conversocial and Salesforce Service Cloud with each other. Even though useful tools, pricing and customer reviews are all important and should be taken into account when making a final decision, you should also take a look at the recognition and awards claimed by every solution. Frequently a less known app may turn out to be an excellent choice that was a winner of many industry awards such as our Exceptional Customer Support Award which shows that despite lesser market presence it’s a worthy rival to the products that dominate the market.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
