What is better Conversocial or Salesforce CRM? Specific firms want different types of CRM Software. To learn which solution meets your needs, consider reviewing various options feature by feature along with their conditions and costs. Likewise, you can get a quick idea of their overall performance and customer feedback by having a look at our smart scoring system.
The results are: Conversocial (8.6) vs. Salesforce CRM (9.7) for overall quality and functionality; Conversocial (100%) vs. Salesforce CRM (N/A%) for user satisfaction rating. Analyze their high and low points and decide which software is a better option for your company. A simple, practical way is to write the pros and cons of both solutions next to each other and see which app has more benefits.
Users who want to save some time or want a Customer Experience Management Software advice from our experts may want to investigate these top choices for the current year: Zendesk, Smartlook, Alchemer.
Conversocial is offered on a license basis and has three plans available – Engage, Evolve and Extend – wherein enterprise pricing is based on the number of customer service agents a company has. If you want to get a quote, please contact Conversocial. You may also try a demo offered free on their product.
Salesforce CRM offers four SMB and enterprise pricing plans billed annually. Give the details a look, and select your plan. You can also test Salesforce with a free demo version of the software. Start your free demo of Salesforce here.
Essentials – $25/user/month
Account and contact management
Opportunity management
Lead management
Lead assignment and routing
Customizable sales process
Web-to-lead capture
Email templates
Mass email
Campaign management
Task management
Activity feed
Salesforce mobile app (with offline functionality)
Salesforce CRM integrates with the following business systems and applications:
Force.com
Heroku
ExactTarget Fuel
Third-party apps at Salesforce AppExchange
Service Cloud
Marketing Cloud
Pardot,
Desk.com
Analytics Cloud
Data Cloud
JIRA
Freshdesk
FinancialForce
LeadExec
Samanage
Zuora
Zendesk
You can also connect Salesforce CRM with any app, data, or device via MuleSoft Anypoint Platform for an additional price.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Time Warner Cable, Dell, American Red Cross, Comcast, Wells Fargo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Salesforce CRM is a software app that lets you track all customer information and interactions in one location to follow more leads. It has lead management and marketing automation tools to help you improve your conversions. Its powerful integrations with other leading business applications allow you to have a more flexible customer relationship management.
If you continue having doubts about which software will perform best in your case it might be a sensible idea to take a look at each service’s social metrics. These metrics are quite often an indicator of how popular a given product is and how big is its online presence.For example, if you analyze Conversocial LinkedIn profile you’ll see that they are followed by 2426 people. In case of Salesforce CRM the volume of followers on their LinkedIn page is 2120217.
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