What is better Conversocial or Salesforce CRM? Finding the suitable CRM Software product is as easy as assessing the solid and weaker functions and terms offered by Conversocial and Salesforce CRM. Here it's also possible to match their overall scores: 8.6 for Conversocial vs. 9.7 for Salesforce CRM. Or you can look at their general user satisfaction rating, 100% for Conversocial vs. N/A% for Salesforce CRM.
We suggest that you spend some time to study their specific functions and determine which one is the better choice for your business. What’s more remember to consider your company’s or industry’s special circumstances, for instance, a multilingual app for a global staff or a mobile app to help you work in the field.
Users who want to save some time or want a Customer Experience Management Software advice from our experts may want to investigate these top choices for the current year: Zendesk, Alchemer, Smartlook.
Conversocial is offered on a license basis and has three plans available – Engage, Evolve and Extend – wherein enterprise pricing is based on the number of customer service agents a company has. If you want to get a quote, please contact Conversocial. You may also try a demo offered free on their product.
Salesforce CRM offers four SMB and enterprise pricing plans billed annually. Give the details a look, and select your plan. You can also test Salesforce with a free demo version of the software. Start your free demo of Salesforce here.
Essentials – $25/user/month
Account and contact management
Opportunity management
Lead management
Lead assignment and routing
Customizable sales process
Web-to-lead capture
Email templates
Mass email
Campaign management
Task management
Activity feed
Salesforce mobile app (with offline functionality)
Salesforce CRM integrates with the following business systems and applications:
Force.com
Heroku
ExactTarget Fuel
Third-party apps at Salesforce AppExchange
Service Cloud
Marketing Cloud
Pardot,
Desk.com
Analytics Cloud
Data Cloud
JIRA
Freshdesk
FinancialForce
LeadExec
Samanage
Zuora
Zendesk
You can also connect Salesforce CRM with any app, data, or device via MuleSoft Anypoint Platform for an additional price.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Time Warner Cable, Dell, American Red Cross, Comcast, Wells Fargo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Salesforce CRM is a software app that lets you track all customer information and interactions in one location to follow more leads. It has lead management and marketing automation tools to help you improve your conversions. Its powerful integrations with other leading business applications allow you to have a more flexible customer relationship management.
All the data, facts and reviews that we offered in this analysis were collated from official company sites, marketing resources available online, real-life experience from real clients as well as our own hands-on use of each app by an expert. We put a lot of effort to thoroughly examine each solution, as a result we not only study it ourselves, but we also compare our results with views of other users from the B2B community.
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