What is better ContactOffice or ScreenConnect? The best Collaboration Software is a service that can deal with your company’s unique demands. You can identify which option works best for your industry if you assess different products before you decide which one is the best.
For instance, ContactOffice and ScreenConnect are scored at 7.7 and 9.0, respectively, for total quality and performance. Likewise, ContactOffice and ScreenConnect have a user satisfaction rating of 100% and 96%, respectively, which suggests the general response they get from customers. Better yet, get in touch with a regular user of the software and solicit their comments about the solution in question.
We did our best to prepare reviews of all popular services offered on the market, but among all the ones we reviewed these three deserved our special attention: .
Use the Calendar to invite people to meetings and follow up online
The meeting poll feature allows you to get participants’ votes on a selection of dates and times.
Use the address book to store contact data, IM addresses, personal comments, picture and access map
Store all types of documents online (doc, xls, ppt, txt, pdf, mp3)
Use the virtual drive (WebDAV server) to access your online documents easily from a special folder on your operating system desktop (Windows, Macintosh, Linux)
Universal access to your data through desktop and mobile
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
You don’t want exclusively a broad range of functionalities and scalable pricing plans from a popular Collaboration Software. Almost as significant as core features is a trustworthy customer support. You want to make sure that when you have any questions about ContactOffice or ScreenConnect, or you run into a problem, or perhaps you’ll need to request a certain revision or feature beneficial to your team you can count on a responsive and helpful customer support. Examine whether options such as phone support, tickets or live chat are available. It’s also a major asset if you can benefit from personal training or at least a knowledge base you can use.
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