What is better Comm100 or Zendesk? To make sure you purchase the most useful and productive Customer Support Software for your firm, you need to compare products available on the market. For instance, here you can match Comm100’s overall score of 8.6 against Zendesk’s score of 9.7. You can even compare their general user satisfaction: Comm100 (98%) vs. Zendesk (98%).
In addition, you can review their good and bad points feature by feature, including their contract conditions and rates. By comparing products you are more likely to select the right software for your company. Of course you must understand your unique needs to realize which service addresses those needs.
In case you you want to quickly find the optimal Live Chat Software according to our review team we advise you examine these solutions: Zendesk, Pipedrive, Vision Helpdesk.
A solution is designed to help businesses from all scales and industries improve customer satisfaction rates, and engage with their customers in real time.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
All the data, details and reviews that we presented in this comparison were gathered from official vendor sites, marketing materials available online, actual experience from real users as well as our individual hands-on use of each software by a professional reviewer. We put a lot of effort to extensively test every software, so we not only examine it internally, but we also compare our observations with opinions of other members from the B2B community.
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