Comm100
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Customizable Chat Windows
- Performance Reports
- Analytics
- Security & Reliability
- Rule-Based Chat Allocation & Routing
- Granular Permission Setting
- Team Collaboration
- Supervision
- CMS Integration
- E-Commerce Integration
- Rule-Based Proactive Chat
- Surveys
- Easy-to-Search Chat History
- Multiple Languages
- Auto-Translation
- Mobile Optimization
- Open APIs
Pricing Info
Pricing Info
Live Chat Startup: $31/agent/month
- Full widget customization
- Multi-language chat
- Canned messages
- Basic reporting
Live Chat Plus: $55/agent/month
- Everything in Startup, plus:
- Chat routing
- Audio-video chat
- Chat wrap-ups
- Unlimited campaigns
- Advanced reporting
Live Chat Ultra: By quote
- Everything in Plus, plus:
- Advanced chat routing
- Screen sharing
- Agent shift management
- Dynamic chat campaigns
- Custom reporting
AI Agent: By quote
- Supports 12 channels (Live Chat, Comm100 Messenger, Instagram, Zendesk Chat, Facebook Messenger, X, WhatsApp, LINE, Telegram, SMS, WeChat, Securing Messaging)
- Context-aware conversations
- Guided workflows
- Seamless escalation
- Learns from unanswered queries
Pricing varies by product and plan. The pricing details listed above highlight selected Comm100 offerings, including Live Chat and AI Agent. For a full comparison of features and pricing across the entire Comm100 product suite, please visit their pricing page: https://www.comm100.com/pricing/
Integrations
Integrations
Comm100 Live Chat integrates with the following systems and applications:
- Salesforce
- Calendly
- Zapier
- Telegram
- LINE
- Google Analytics
- HubSpot
- Shopify
- Cisco UCCX/UCCE
- Slate
- Webex Contact Center
- Deltapath
- Microsoft Bookings
- Canvas
- Zendesk
- Microsoft Dynamics 365
- Twilio
- SharePoint Online
- Ellucian
- GoToMeeting
- IBM Watson
- WordPress
- Zendesk Chat
- MMDSmart
- Telnyx
- Signal
- X/Twitter
- Google Drive
- Confluence
- ServiceNow
- Optimove
- Drupal
For the details, you can check their integrations page: https://www.comm100.com/integrations/
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
G2A, Sears, Toronto, Stanford University, Whirlpool
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A solution is designed to help businesses from all scales and industries improve customer satisfaction rates, and engage with their customers in real time.
Company Email
support@comm100.com
Contact No.
Company's Address
Suite 238 – 1027 Davie Street
Vancouver, British Columbia
V6E 4L2 Canada
Comm100 Comparisons
Popular Comm100 Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Multi-channel support
- Multi-brand management
- Knowledge base
- Easy installations
- Multiple Mailbox Management
- Team collaboration
- Facebook integration
- Twitter search integration
- Instant overview
- Hybrid Messaging
- Macros
- Mobile Apps
- Reporting
- Customization of fields, text, and appearances
- Cloud-based system
Pricing Info
Here are the Casengo cost details:
Casengo offers a free trial package and 3 paid versions, each designed to provide customer support that suits both the size of your business and your budget.
Free. This Free package allows you to try Casengo’s brand of chat support. Up to 3 users and 30 conversations, this plan comes with a knowledge base and a load of basic features such as Call Logging, Customer Management labeling and filtering, and Twitter search.
Basic @ 9 euros/month. Great for small businesses and independent freelancers, this Basic Plan is great for teams up to 3 users and up to 100 conversations. Comes with standard chat and email support plus social media integration.
Premium @ 29 euros/month/user. A big favorite among all types of business from multiple industries, the Premium bundle offers unlimited number of users and unlimited number of conversations. Carries basic features and offer multiple customer support channels. Also available in other languages.
Enterprise @ 44 euros/month/user. Carries the Premium Plan features and more. Rigged with topnotch business functions such as custom reporting and vast knowledgebase to mention a few.
Integrations
Casengo is built to work in sync with the following applications and programs:
- Wordpress
- Drupal
- Magento
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Ikbenmama, Totaal, Easy Generator, Chilly
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Simple service software using team effort to deliver help desk for you and your customers.
Company Email
support@casengo.com
Contact No.
Company's Address
Keizersgracht 467, Amsterdam, The Netherlands
Casengo Comparisons
Popular Casengo Alternatives
No Customer Support Software will be perfect enough to cater to all the requirements of a business. Even though key functionalities of Comm100 and Casengo are important you should also thoroughly examine the integrations provided by each solution. Quote frequently your team will already be making use of various kinds of SaaS software in your company and it’s definitely more beneficial to select software that integrate well with each other. If you do that you will be able to ensure a reliable exchange of data between your teams and services, which can significantly reduce time devoted to migrating between one app and the other.
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