What is better Comm100 or NinjaOne (Formerly NinjaRMM)? There are many Customer Support Software products available for businesses these days. The best way to find out which one fits your needs best is to compare them side by side. For instance, here you can examine Comm100 and NinjaOne (Formerly NinjaRMM) for their overall score (8.6 vs. 8.6, respectively) or their user satisfaction rating (98% vs. 93%, respectively).
You can even review their individual modules and pricing stipulations and other helpful data below. When matching products be sure to check their corresponding advantages and mark their differences to have a clearer picture of both deals. What is more remember to evaluate non-core factors including security, backup, intuitiveness, and helpdesk support.
In case you you want to quickly locate the more reliable Live Chat Software according to our experts we recommend you examine the following services: Vision Helpdesk, Pipedrive, Zendesk.
A solution is designed to help businesses from all scales and industries improve customer satisfaction rates, and engage with their customers in real time.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An IT service management software that offers a comprehensive IT monitoring and remote management toolset. Ideal for IT professionals and managed service providers, NinjaRMM provides all the essential tools you need for endpoint management, from integrated remote control and remote software deployment to automated configuration management.
All the data, facts and experiences that we shared in this analysis were collated from official company websites, marketing content available online, real-life experience from real clients as well as our own everyday use of every service by a professional reviewer. We put a lot of effort to extensively examine each product, as a result we not only examine it internally, but we also correlate our findings with experiences of other members from the SaaS community.
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