Samanage
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Customizable Chat Windows
- Performance Reports
- Analytics
- Security & Reliability
- Rule-Based Chat Allocation & Routing
- Granular Permission Setting
- Team Collaboration
- Supervision
- CMS Integration
- E-Commerce Integration
- Rule-Based Proactive Chat
- Surveys
- Easy-to-Search Chat History
- Multiple Languages
- Auto-Translation
- Mobile Optimization
- Open APIs
Pricing Info
Pricing Info
Live Chat Startup: $31/agent/month
- Full widget customization
- Multi-language chat
- Canned messages
- Basic reporting
Live Chat Plus: $55/agent/month
- Everything in Startup, plus:
- Chat routing
- Audio-video chat
- Chat wrap-ups
- Unlimited campaigns
- Advanced reporting
Live Chat Ultra: By quote
- Everything in Plus, plus:
- Advanced chat routing
- Screen sharing
- Agent shift management
- Dynamic chat campaigns
- Custom reporting
AI Agent: By quote
- Supports 12 channels (Live Chat, Comm100 Messenger, Instagram, Zendesk Chat, Facebook Messenger, X, WhatsApp, LINE, Telegram, SMS, WeChat, Securing Messaging)
- Context-aware conversations
- Guided workflows
- Seamless escalation
- Learns from unanswered queries
Pricing varies by product and plan. The pricing details listed above highlight selected Comm100 offerings, including Live Chat and AI Agent. For a full comparison of features and pricing across the entire Comm100 product suite, please visit their pricing page: https://www.comm100.com/pricing/
Integrations
Integrations
Comm100 Live Chat integrates with the following systems and applications:
- Salesforce
- Calendly
- Zapier
- Telegram
- LINE
- Google Analytics
- HubSpot
- Shopify
- Cisco UCCX/UCCE
- Slate
- Webex Contact Center
- Deltapath
- Microsoft Bookings
- Canvas
- Zendesk
- Microsoft Dynamics 365
- Twilio
- SharePoint Online
- Ellucian
- GoToMeeting
- IBM Watson
- WordPress
- Zendesk Chat
- MMDSmart
- Telnyx
- Signal
- X/Twitter
- Google Drive
- Confluence
- ServiceNow
- Optimove
- Drupal
For the details, you can check their integrations page: https://www.comm100.com/integrations/
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
G2A, Sears, Toronto, Stanford University, Whirlpool
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A solution is designed to help businesses from all scales and industries improve customer satisfaction rates, and engage with their customers in real time.
Company Email
support@comm100.com
Contact No.
Company's Address
Suite 238 – 1027 Davie Street
Vancouver, British Columbia
V6E 4L2 Canada
Comm100 Comparisons
Popular Comm100 Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- IT Service Desk
- Contracts & Licenses
- Knowledge Base
- IT Asset Management
- Self-service Portal
- Risk Detection
- Problems & Changes
- IT Service Catalog
- SLA Management
- Reports and API
- Mobile Access
- Integrations Suite
- Tailored dashboard
- Risks tab
- Built-in best practices
- Automatic classification
- Warranty sync
- Drag & drop setup
- QR Audit tool
- Invisible patches
- Crowdsource printers
- No-regrets undo
- Fewer clicks
- Snapshot view
- Always current
Pricing Info
The vendor offers subscription plans on by quote basis. The exact price will depend on the number of agents (ticketing) and devices (asset management) your will need. This allows Samanage to tailor their pricing to your individual needs and ensure you won’t be overpaying for elements you don’t need. It’s also possible to get rates for unlimited assets and agents if you want.
If you want to learn more about their enterprise pricing you can easily request a quote here. There is also a great Samanage 14-day free trial available that should give you a good firsthand impression of the software’s capabilities.
Available pricing plans include:
- IT Service Desk
- IT Asset Management
- Integrated IT Solution
Integrations
- Google Apps
- Zapier
- Zendesk
- Citrix GoToAssist Remote Support
- Okta
- OneLogin
- CA SiteMinder and CA CloudMinder
- Samanage on-premise or cloud REST API
- QR and barcodes
- Jira
- LogMeIn
- Centrify
- Salesforce
- Dropbox
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Samanage is a cloud-based IT service desk and asset management service that helps you to keep a tighter tab on things.
Company Email
support@samanage.com
Contact No.
Company's Address
117 Edinburgh South
Suite 100, Cary NC 27511
Samanage Comparisons
Popular Samanage Alternatives
When you pick a app that you think will work best for your team you shouldn’t just pay attention to what reviewers have to say about it. Very often personal experience with the software may be different, depending on specific preferences and needs. That’s the reason why in our reviews we also offer our User Satisfaction Rating for every solution to give you a reliable overview of how actual users of Comm100 and Samanage rate their contact with the solution. Our system is based on detailed analysis of product appearances on other websites, social networks as well as blogs, so you are going to obtain a full and credible landscape of what other people think about every solution. In this example Comm100 has a total satisfaction rating at 98% while for Samanage 98% of people say they had an enjoyable experience with it.
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