What is better Client Heartbeat or LiaCX? When comparing Client Heartbeat and LiaCX, it is possible to see which Customer Experience Management Software product is the more suitable option. This means that your organization can select the most productive and efficient software. You can examine the details, for example available tools, prices, plans offered by each vendor, offer terms, and many more
We also let you check their overall scores to know which one appears to be more suitable. Client Heartbeat has 8.6 points for overall quality and 84% rating for user satisfaction; while LiaCX has 8.6 points for overall quality and 100% for user satisfaction. Similarly, you can also assess which software company is more dependable by sending an email request to both and check which company replies without delays.
We did our best to prepare reviews of all popular Customer Experience Management Software solutions offered out there, but among them these three deserved our special attention: Alchemer, Smartlook, Zendesk.
Client Heartbeat offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best option for your company:
LiaCX seamlessly integrates with hundreds of third party system, giving you a 360-degree view of your customer experience across all touchpoints and channels.
Through partnership with Dell Boomi, LiaCX integrates with other applications within days, making it easy to integrate customer data from any source including call center, financial data and more.
LiaCX provides built-in connectors to all major CRM, ERP, marketing automation, and data enrichment applications, including
Microsoft Dynamics
Salesforce
Oracle
NetSuite
SAP Analytics
Dell Boomi
Microsoft Excel
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
General Motors, FedEx, Accor Hotels
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powered by Intouch Insight, LiaCX is created to handle big data collected from surveys, mobile checklists, operational audits, social media, and others. The system automatically converts all data into actionable insights with the help of AI-assisted analytics and boost business performance through LiaCX Action Campaigns.
No Customer Experience Management Software will be able to cover all the requirements of a business. Even though key functionalities of Client Heartbeat and LiaCX are important you should also carefully examine the integrations offered by each product. Very often your team will already be working with other types of B2B software in your company and it’s definitely wiser to select solutions that integrate well with each other. That way you can be certain of a reliable exchange of data between your teams and software used, which can really reduce time spent on migrating between one service and the other.
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