What is better Client Heartbeat or Salesforce CRM? The ideal CRM Software is a solution that can tackle your company’s specific needs. It is possible to identify which solution works really with your industry if you compare a wider range of products before you decide which one is the best.
As an example, Client Heartbeat and Salesforce CRM are scored at 8.6 and 9.7, respectively, for all round quality and performance. Likewise, Client Heartbeat and Salesforce CRM have a user satisfaction rating of 84% and N/A%, respectively, which reveals the general response they get from customers. Even better, talk to a current customer of the software and solicit their feedback about the solution in question.
Currently, the most significant products in our Customer Experience Management Software category are: Zendesk, Alchemer, Smartlook.
Client Heartbeat offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best option for your company:
Salesforce CRM offers four SMB and enterprise pricing plans billed annually. Give the details a look, and select your plan. You can also test Salesforce with a free demo version of the software. Start your free demo of Salesforce here.
Essentials – $25/user/month
Account and contact management
Opportunity management
Lead management
Lead assignment and routing
Customizable sales process
Web-to-lead capture
Email templates
Mass email
Campaign management
Task management
Activity feed
Salesforce mobile app (with offline functionality)
Salesforce CRM integrates with the following business systems and applications:
Force.com
Heroku
ExactTarget Fuel
Third-party apps at Salesforce AppExchange
Service Cloud
Marketing Cloud
Pardot,
Desk.com
Analytics Cloud
Data Cloud
JIRA
Freshdesk
FinancialForce
LeadExec
Samanage
Zuora
Zendesk
You can also connect Salesforce CRM with any app, data, or device via MuleSoft Anypoint Platform for an additional price.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Time Warner Cable, Dell, American Red Cross, Comcast, Wells Fargo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Salesforce CRM is a software app that lets you track all customer information and interactions in one location to follow more leads. It has lead management and marketing automation tools to help you improve your conversions. Its powerful integrations with other leading business applications allow you to have a more flexible customer relationship management.
In case you are still having second thoughts about which software will work best for your company it may be a good idea to investigate each service’s social metrics. Such metrics are quite often a sign of how popular every app is and how wide is its online presence. For example Client Heartbeat Twitter profile has currently 271 followers. At the same time Salesforce CRM Twitter is followed by 230499 users.
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