What is better Client Heartbeat or Salesforce Service Cloud? Purchasing the suitable CRM Software product is as easy as comparing the good and weaker characteristics and terms offered by Client Heartbeat and Salesforce Service Cloud. Here it's also possible to match their all round scores: 8.6 for Client Heartbeat vs. 9.6 for Salesforce Service Cloud. Or you can look at their general user satisfaction rating, 84% for Client Heartbeat vs. 97% for Salesforce Service Cloud.
We suggest that you spend some time to study their unique features and figure out which one is the better option for your business. Likewise, bear in mind to factor in your company’s or industry’s special situation, for example, a multilingual software for a global staff or a mobile app to help you work on the go.
People who want to save some time or would like to get a Customer Experience Management Software advice from our experts might want to investigate these top choices for this year: Alchemer, Zendesk, Smartlook.
Client Heartbeat offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best option for your company:
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
In case you are still having second thoughts about which solution will work best in your case it may be a good idea to check out each service’s social metrics. These metrics are quite often an indicator of how popular a given solution is and how large is its online presence.For instance, if you analyze Client Heartbeat LinkedIn page you’ll find out that they are followed by 216 users. In case of Salesforce Service Cloud the volume of followers on their LinkedIn page is 2120339.
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