What is better Cayzu or BoldDesk? The ideal Help Desk Software is a solution that can tackle your company’s specific needs. It is possible to identify which solution works best for your company if you review a wider range of products before you decide which one is the best.
For example, Cayzu and BoldDesk are scored at 8.2 and 8.0, respectively, for total quality and performance. Similarly, Cayzu and BoldDesk have a user satisfaction rating of 100% and 96%, respectively, which indicates the general feedback they get from customers. Moreover, reach put to a regular customer of the software and solicit their opinion regarding the software in question.
We did our best to prepare reviews of all popular Help Desk Software services available out there, but among them these three deserved our special attention: Salesforce Service Cloud, Freshdesk, Zendesk.
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Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Cayzu is a cloud-based help desk platform with a smart ticket system and robust customer support tools. The platform helps you track tickets and conversations, allowing you to manage support inquiries from one cloud-based portal. Automated rules and workflows also organize your support ticket queue, so you can provide faster, more efficient customer service.
BoldDesk offers different pricing plans for various business scales. The business offers a free 15-day trial, and you can contact the vendor for a FREE demo.
Both Cayzu and BoldDesk were tested by a team of independent SaaS experts who carried out a detailed study of all crucial aspects of each service. Their final score was calculated with unique SmartScore model that provides an individual partial score to each factor including: main functionalities, client support, mobile support, security, user satisfaction as well as reviews in other media. Here at FinancesOnline we know useful features are not the only aspect essential to a business so we do our best to pay attention to all facets of a software prior to calculating its final rating.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
