|Monthly payment||Free | Monthly payment|
Bpm'online service is a software tool that helps you achieve customer care excellence with out-of-the-box processes and automated operation based on industry best practices.
Zoho Desk is a support desk platform that helps you deliver top quality customer support to clients with tools that increase agent productivity and improve analytic operations.
bpm’online service integrates with the following business systems and applications:
Zoho Desk integrates with the following business systems and applications:
bpm’online service offers two enterprise pricing editions, depending on whether you’re running a small business and looking to establish a simple customer center; or leading a large enterprise in need of a proficient service desk. Here are the details for each:
Customer Center – $35/user/month
Service Enterprise – $50/user/month
Zoho Desk offers two priced packages plus a free version packed with basic business support features. A 15-day trial with no credit card requirement is also available for businesses and individuals who want to take Zoho Desk for a spin.
You can easily start Zoho Suport free trial here.
Professional – $15/agent/month (billed monthly) or $12/agent/month (billed annually) plus tax, as applicable
All Free features plus:
Enterprise – $30/agent/month (billed monthly) or $25/agent/month (billed annually) plus tax, as applicable
All Professional features plus:
|Types of Clients|
Types of Clients
|Small Business | Large Enterprises | Medium Business||Small Business | Large Enterprises | Medium Business|
| 280 Summer St.|
| Zoho Corporation|
4141 Hacienda Drive
Pleasanton, CA 94588
|L'Oreal, Schneider, Heinz||CoffeeRocket, WesTel International, Hibner|
|Learn more about bpm'online service pricing||Learn more about Zoho Desk pricing|
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The products examined on this page are only a small part of our entire Help Desk Software category and you should keep in mind that there could be more desirable services out there. If you would like to ensure you make the best possible choice for your team we definitely urge you to try out more solutions first. You may also want to check out our top 10 Help Desk Software ranking to find out which software are currently the highest-ranking ones and leaders in the market.