What is better bpm'online service or BMC FootPrints? Comparing products for the top Help Desk Software need not be tough. On our review platform, we enable you to match bpm'online service and BMC FootPrints and right away analyze their differences. We allow you to take a look at their capabilities, supported devices, support service, pricing, terms, and much more.
You can also examine their overall score (8.6 for bpm'online service vs. 8.3 for BMC FootPrints) and overall customer satisfaction level (100% for bpm'online service vs. 97% for BMC FootPrints). Spend some time and assess your leading alternatives and determine which one is best for your company. You should also check the vendor’s credibility; can they be relied upon and will they still be around a few years from now?
Users who want to save some time or would like to get a Service Desk Software suggestion from our experts might want to examine these top choices for the current year: Zendesk, Freshservice, LiveAgent.
bpm’online service offers two enterprise pricing editions, depending on whether you’re running a small business and looking to establish a simple customer center; or leading a large enterprise in need of a proficient service desk. Here are the details for each:
bpm’online service integrates with the following business systems and applications:
MS Excel
MS Exchange
MS Outlook
Google
PBX and cloud telephony services
Mail integration via IMAP/SMTP
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
L'Oreal, Schneider, Heinz
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Bpm'online service is a software tool that helps you achieve customer care excellence with out-of-the-box processes and automated operation based on industry best practices.
EasyVista offers integration with the following business systems and applications:
Bomgar
Cherwell Support
Flycast
Single Sign-On
Jalasoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Cisco, Marriot, Duke Energy
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
BMC is a global leader in software solutions that help IT transform traditional businesses into digital enterprises for the ultimate competitive advantage.
In case you are still having doubts about which product will work best for your company it might be a good idea to analyze each service’s social metrics. Such metrics are quite often a way to see how popular a given product is and how big is its online presence. For instance bpm'online service Twitter account has currently 2847 followers. At the same time BMC FootPrints Twitter is followed by 57727 people.
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