What is better BoldDesk or Samanage? If you wish for a competent Help Desk Software product for your organization you should remember to assess several options. It doesn’t have to be complicated, and can be as easy as matching their traits in a table like the one below. You will also get a good idea how each product works. As an example, on this page you can find BoldDesk’s overall score of 8.0 and compare it against Samanage’s score of 8.9; or BoldDesk’s user satisfaction level at 96% versus Samanage’s 98% satisfaction score.
The comparison will help you see the good and bad points of each application, and choose which suits you requirements better. Aside from the rich features, the application that is easy to understand and use is always the better choice.
In the event you want to quickly find the best Help Desk Software according to our experts we advise you examine these services: Freshdesk, Zendesk, Salesforce Service Cloud.
BoldDesk offers different pricing plans for various business scales. The business offers a free 15-day trial, and you can contact the vendor for a FREE demo.
The vendor offers subscription plans on by quote basis. The exact price will depend on the number of agents (ticketing) and devices (asset management) your will need. This allows Samanage to tailor their pricing to your individual needs and ensure you won’t be overpaying for elements you don’t need. It’s also possible to get rates for unlimited assets and agents if you want.
If you want to learn more about their enterprise pricing you can easily request a quote here. There is also a great Samanage 14-day free trial available that should give you a good firsthand impression of the software’s capabilities.
If you continue having second thoughts about which service will be best for your company it may be a sound idea to check out each service’s social metrics. These metrics are frequently a sign of how popular each solution is and how wide is its online presence.For instance, if you look at BoldDesk LinkedIn page you’ll find out that they are followed by 114 people. In case of Samanage the volume of followers on their LinkedIn page is 4490.
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