What is better BlueConic or ServiceDock? The ideal Customer Experience Management Software is a program that can handle your company’s specific needs. You can determine which choice works best for your company if you review different products before you decide which one is the best.
For example, BlueConic and ServiceDock are scored at 7.8 and 8.0, respectively, for total quality and performance. Likewise, BlueConic and ServiceDock have a user satisfaction rating of 100% and 100%, respectively, which indicates the general satisfaction they get from customers. Moreover, get in touch with an existing client of the software and solicit their comments about the solution in question.
At the moment, the most popular solutions in our Customer Experience Management Software category are: Smartlook, Zendesk, Alchemer.
BlueConic has certified connections with advertising, customer data and CRM, DMP, email marketing, and web services and applications like the following:
AdRoll
App Nexus
Facebook Advertising
Acxiom
Marketo
Selligent
Adobe Audience Manager
BlueKai
Relay42
Bronto
Oracle Eloqua
MailChimp
Amazon Kinesis
IFTTT
Qubit
Drupal
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ING, Moen, Atlantis
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A customer data platform that helps in collecting, segregating, and activating customer information.
Contact ServiceDock for information about their basic and enterprise pricing offers. You can also submit a request for a demo to see if the software is a perfect fit for your business.
ServiceDock integrates with Zendesk and plans to add more in the future.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mothercare, Eddie Rocket's, Sky
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A Customer Experience Management platform specifically designed for Multi-Location Businesses. ServiceDock makes it easy to capture structured feedback in physical locations using the messaging apps your customers already have on their phones.
In case you continue having second thoughts about which solution will perform best for your company it may be a good idea to analyze each service’s social metrics. These metrics are usually an indicator of how popular every service is and how wide is its online presence.For example, if you check BlueConic LinkedIn account you’ll learn that they are followed by 2363 people. In case of ServiceDock the amount of followers on their LinkedIn page is 33.
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