What is better BlueConic or Birdeye? If you wish to have a quick way to find out which Customer Experience Management Software product is better, our proprietary method gives BlueConic a score of 7.8 and Birdeye a score of 9.0 for all round quality and performance. Moreover, BlueConic is rated at 100%, while Birdeye is rated 97% for their user satisfaction level.
You can also compare their product details, including features, tools, options, plans, pricing, and much more. Check if the application allows you to customize a few of its workflows to guarantee the app matches your own business workflows.
Those of you who don't have much time or would like to get a Customer Experience Management Software suggestion from our experts may want to try out these top choices for the current year: Alchemer, Smartlook, Zendesk.
BlueConic has certified connections with advertising, customer data and CRM, DMP, email marketing, and web services and applications like the following:
AdRoll
App Nexus
Facebook Advertising
Acxiom
Marketo
Selligent
Adobe Audience Manager
BlueKai
Relay42
Bronto
Oracle Eloqua
MailChimp
Amazon Kinesis
IFTTT
Qubit
Drupal
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ING, Moen, Atlantis
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A customer data platform that helps in collecting, segregating, and activating customer information.
Birdeye integrates with over 3,000 software systems to automate reviews, online visibility, operations, and revenue. Among the third-party applications that Birdeye integrates with include the following:
Cro Software Solutions
FreshBooks
InvoiceASAP
MoverBase
Peachtree
QuickBooks Desktop
QuickBooks Online
Square
The Edge
Zoho CRM
Birdeye also seamlessly integrates with Google apps and services:
Google private API for Reviews
Google My Business
Google Messaging
Google Maps
Google Knowledge Panel
Advanced Google analytics
Google single sign-in
Google Seller Ratings
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AMN Healthcare, Boardwalk, Ace Rent-a-Car
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A reliable reputation management and customer experience software designed to help businesses transform their customers into a powerful marketing engine. It allows businesses to analyze various customer feedback and reviews across major social channels, surveys, and review sites. Birdeye provides businesses a solid platform for review generation, monitoring, management, and marketing.
In case you continue having doubts about which service will perform best for your business it might be a sound idea to analyze each service’s social metrics. These metrics are quite often a way to see how popular a given software is and how extensive is its online presence.For example, if you look at BlueConic LinkedIn profile you’ll find out that they are followed by 2363 users. In case of Birdeye the volume of followers on their LinkedIn page is 152770.
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