What is better BlueConic or Intercom? If you’re experiencing a difficult time choosing the right Customer Experience Management Software product for your company, it’s a good idea to compare and contrast the available software and discover which one offers more benefits. For example, here you can examine BlueConic (overall score: 7.8; user rating: 100%) vs. Intercom (overall score: 8.9; user rating: 96%) for their overall performance.
You can also see which one provides more tools that you need or which has better pricing plans for your current budget. Working with a clear table to evaluate their features will significantly increase the possibility of finding the appropriate product for your company. Look closely at other areas of the software for example intuitiveness, adaptability, scalability, and pricing options.
We are aware that not all people have enough time to try out dozens of various services, so we came up with a list of suggestions that you may find useful. Our top selections for the Customer Experience Management Software category are: Alchemer, Zendesk, Smartlook.
BlueConic has certified connections with advertising, customer data and CRM, DMP, email marketing, and web services and applications like the following:
AdRoll
App Nexus
Facebook Advertising
Acxiom
Marketo
Selligent
Adobe Audience Manager
BlueKai
Relay42
Bronto
Oracle Eloqua
MailChimp
Amazon Kinesis
IFTTT
Qubit
Drupal
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ING, Moen, Atlantis
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A customer data platform that helps in collecting, segregating, and activating customer information.
A 14-day free trial is available. Companies such as small teams, early stage startups, those with small user base, or new customers who meet qualification requirements are eligible for a flat rate of $49 a month for up to one year. You can contact the vendor for details. The following packages are offered:
Respond: from $53/month – Manage conversations with leads and customers at scale.
Engage: from $53/month – Send targeted messages to the right people at the right time.
Educate: $49/month flat rate – Create, organize and publish help articles
Live Chat for Sales (powered by Respond + Engage): from $106/month – Capture, qualify, and nurture leads to convert them to customers.
Customer Engagement (powered by Engage): from $53 /month – Send targeted messages to onboard users, make announcements, and re-engage people.
Customer Support (powered by Respond + Educate): from $102 /month – Solve customer problems faster with an integrated help desk and public knowledge base.
Please note that while both BlueConic and Intercom may have a top quality array of features each product might be created for a different company size. If you are studying different apps you should give some attention to a company size they are aimed at. Some elements could scale up effectively for big enterprises but if you run a small or medium company it’s usually better to stay away from paying for advanced functionalities that you may never use.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
