What is better BlueConic or Qualtrics CX? Finding the appropriate Customer Experience Management Software product is as simple as evaluating the solid and low features and terms offered by BlueConic and Qualtrics CX. Here you can also match their overall scores: 7.8 for BlueConic vs. 9.1 for Qualtrics CX. Or you can look at their general user satisfaction rating, 100% for BlueConic vs. 100% for Qualtrics CX.
We suggest that you take some time to study their unique features and decide which one is the better alternative for your organization. What’s more bear in mind to consider your company’s or industry’s special circumstances, such as, a multilingual software for a global team or a mobile app to help you work away from your office.
Our team put a lot of effort to review all popular Customer Experience Management Software products offered on the market, but among them these three caught our special attention: Smartlook, Alchemer, Zendesk.
BlueConic has certified connections with advertising, customer data and CRM, DMP, email marketing, and web services and applications like the following:
AdRoll
App Nexus
Facebook Advertising
Acxiom
Marketo
Selligent
Adobe Audience Manager
BlueKai
Relay42
Bronto
Oracle Eloqua
MailChimp
Amazon Kinesis
IFTTT
Qubit
Drupal
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ING, Moen, Atlantis
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A customer data platform that helps in collecting, segregating, and activating customer information.
Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:
Salesforce
Tableau
Marketo
Workday
Slack
Adobe Analytics
Adobe Launch
Freshdesk
Zendesk
Hubspot
Zapier
ServiceNow
Microsoft Dynamics 365
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Yamaha, Allianz, jetBlue
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Qualtrics is an award-winning tool trusted not only by thousands of companies but also by academic institutions. The first survey software that adapts the use of artificial intelligence in survey data analysis, Qualtrics utilizes its advanced intuitive tools to streamline the complex research process for businesses of any size.
Both BlueConic and Qualtrics CX were tested by a panel of reliable B2B experts who conducted a full analysis of all core elements of each service. Their final score was prepared by means of unique SmartScore system which calculates a separate partial score to each component including: main functionalities, customer support, mobile device support, security, user satisfaction as well as media presence. Here at FinancesOnline we know useful features are not the only aspect important to a business so we do our best to pay attention to all sides of a software prior to coming up with its final rating.
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