What is better BlueConic or LiaCX? A great way to find the appropriate Customer Experience Management Software product for your business is to compare the solutions against each other. Here you can compare BlueConic and LiaCX and see their features compared contrastively to help you choose which one is the superior product.
Similarly, you can review their overall ratings, for instance: overall score (BlueConic: 7.8 vs. LiaCX: 8.6) and user satisfaction (BlueConic: 100% vs. LiaCX: 100%). Examine their differences and similarities and see which one outperforms the other. Moreover, think about how your business will look like in the future; will your business outgrow the app in the next couple of years?
If you have to quickly find the optimal Customer Experience Management Software according to our review team we recommend you examine these solutions: Zendesk, Smartlook, Alchemer.
BlueConic has certified connections with advertising, customer data and CRM, DMP, email marketing, and web services and applications like the following:
AdRoll
App Nexus
Facebook Advertising
Acxiom
Marketo
Selligent
Adobe Audience Manager
BlueKai
Relay42
Bronto
Oracle Eloqua
MailChimp
Amazon Kinesis
IFTTT
Qubit
Drupal
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ING, Moen, Atlantis
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A customer data platform that helps in collecting, segregating, and activating customer information.
LiaCX seamlessly integrates with hundreds of third party system, giving you a 360-degree view of your customer experience across all touchpoints and channels.
Through partnership with Dell Boomi, LiaCX integrates with other applications within days, making it easy to integrate customer data from any source including call center, financial data and more.
LiaCX provides built-in connectors to all major CRM, ERP, marketing automation, and data enrichment applications, including
Microsoft Dynamics
Salesforce
Oracle
NetSuite
SAP Analytics
Dell Boomi
Microsoft Excel
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
General Motors, FedEx, Accor Hotels
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powered by Intouch Insight, LiaCX is created to handle big data collected from surveys, mobile checklists, operational audits, social media, and others. The system automatically converts all data into actionable insights with the help of AI-assisted analytics and boost business performance through LiaCX Action Campaigns.
You don’t want only a wide range of functionalities and adjustable pricing plans from a reliable Customer Experience Management Software. Almost as important as key features is a top-notch customer support. You want to guarantee that in a situation where you have any questions about BlueConic or LiaCX, or you face some problems, or perhaps you’ll need to request a specific change or feature beneficial to your company you can rely on a responsive and helpful customer support. Examine if options such as phone support, tickets or live chat are provided. Additionally, it’s a major asset if you can enjoy personal training or at the very least a knowledge base you can use.
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