ServiceNow Knowledge Management
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- “Your Feed” brings you relevant content
- Analytics and reports
- API and single sign-on
- Authoring tools
- Customizable
- Effortless content organization
- Email and in-app notifications
- Gamification
- Mobile apps (Android, iPhone)
- Multimedia content sharing
- Role-based management, content moderation
- Salesforce and Google Apps integration
- Supports video, modules, presentations and more
- Unlimited groups and sub-communities
Pricing Info
Pricing Info
Bloomfire pricing scales with your business. Plan starts at $899/mo for up to 50 users.
Basic – $899/mo – 50 users
- AI-Driven Search & Suggest
- Auto-Tagging Content
- Content Reporting & Analytics
- Usage Reporting & Analytics
- Newsletter
- Standard Support
Growth – $1149 – 50+ users
- All Features from Basic
- Groups
- API Access
- SSO
- Standard Support
Enterprise – By quote
- All Features from Growth
- Multiple Communities
- News Hub
- Public Content
- Whitelabel URL
- Zendesk Integration
- Salesforce Integration
Integrations
Integrations
Bloomfire integrates with the following third-party systems:
- Salesforce
- Zendesk
- Chrome
- Box
- Dropbox
- Google Drive
- OneDrive
- Tableau
- Power BI
- Azure
- Active Directory
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Domino's Pizza, Etsy, OgilvyOne Worldwide
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An enterprise knowledge and collaboration platform that taps the collective wisdom of your employees or customers. Bloomfire centralizes company knowledge by bringing everything together in one secure and searchable platform. Employees across the organization can share or access information quickly. The system scales to your business.
Company Email
marketing@bloomfire.com
Contact No.
Company's Address
Bloomfire, Inc., 1717 W 6th St. #100
Austin, TX 78703
USA
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Pricing:
By quote
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Service Portal Integration
- Contextual Search
- External Content Search
- Customized Search
- Solution-Based Knowledge Creation
- Knowledge Articles Subscriptions
- Article Versioning
- Word Document Import
- Configurable Workflows
- Analytics & Dashboards
- Guided Setup
Pricing Info
ServiceNow Knowledge Management is an application that lets companies share information via knowledge bases. If you want to enable your users to easily find data and help they need using this software, you can get in touch with the sales team for bespoke enterprise pricing.
Integrations
No information available.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Atomic Software, TransAlta, GE Digital
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An out-of-the-box solution for sharing information in knowledge bases for customers, employees, and agents to access easily. Employees can create how-to articles and document FAQs and index them for easy access. The software has dedicated workflows to publishing and retiring articles, and there are distinct access controls for reading and contributing, too.
Company Email
Contact No.
Company's Address
ServiceNow
2225 Lawson Lane
Santa Clara, CA 95054
USA
ServiceNow Knowledge Management Comparisons
Popular ServiceNow Knowledge Management Alternatives
If you are still having doubts about which product will work best in your case it may be a sound idea to examine each service’s social metrics. Such metrics are usually a way to see how popular every solution is and how wide is its online presence. For instance, in case of Facebook Bloomfire has 3292 likes on their official page while ServiceNow Knowledge Management profile is liked by 15854 users.
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