What is better Beevolve or ManageEngine ServiceDesk Plus? With various functions, pricing, conditions, and more to check, determining the best Customer Support Software for your organization is hard. But by working with our system, you can easily match the characteristics of Beevolve and ManageEngine ServiceDesk Plus together with their general score, respectively as: 7.4 and 8.7 for overall score and N/A% and 100% for user satisfaction.
You can also compare them feature by feature and find out which program is a better fit for your company. Keep in mind to ask for a free trial first prior to getting a plan to get a firsthand experience how the program can help you in real scenarios.
Our team put a lot of effort to review all popular products available out there, but among them these three caught our special attention: .
ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.
Standard (IT Help Desk)
Cloud
starts from $10/tech/month billed annually or $12/month billed monthly
Free for 2-5 techs and 250-500 nodes; starts from $115/month or $1,195/year – 10 techs and 500 nodes
On-Premise
starts from $120/tech billed annually
Free for 2-5 techs and 250-500 nodes; starts from $1,195/year – 10 techs and 500 nodes
Professional (IT Help Desk + Asset)
Cloud
starts from $21/tech/month billed annually or $23/month billed monthly
starts from $45/month or $495/year – 2 techs and 250 nodes
On-Premise
starts from $248/tech billed annually
starts from $495/year – 2 techs and 250 nodes
Enterprise (IT Help Desk + Asset + ITIL)
Cloud
starts from $50/tech/month billed annually or $58/month billed monthly
starts from $115/month or $1,195/year – 2 techs and 250 nodes
On-Premise
starts from $598/tech billed annually
starts from $1,195/year – 2 techs and 250 nodes
Add-ons
Service Catalog – $1,195/year available for Standard and Professional plans
Problem Management – $1,195/year available for the Professional plan only
Project Management – $1,195/year available for Standard and Professional plans
ManageEngine Service Desk Plus is designed to work with different add-ons and plug-ins to meet the varying needs of businesses from different industries. Here are some of the applications it can integrate with:
Add-Ons
Social IT
WAN RTT Monitor
3D Datacenter Floor
Cisco
Plug-Ins
Oracle
Sybase
NCM
Cassandra
Windows Azure
NetFlow
SAP
Websphere
Amazon
Microsoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Hallmark, Lufthansa, GE, Intel, Airbus
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ManageEngine ServiceDesk Plus is an integrated help desk solution offering asset and project management built on the ITIL framework. It is packed with robust tools and features to help users achieve total visibility of the entire IT infrastructure, enabling better management and quicker response to address identified issues.
Almost as essential as useful features and client support level are pricing plans provided by Beevolve and ManageEngine ServiceDesk Plus. Although price should not be the sole aspect it’s without a doubt an important thing to consider. You should count on a flexible pricing package that can be matched with your company size and painlessly scaled up when your business expands. You should be certain you don’t pick plans that include advanced functionalities that you won’t find useful and always try to contact with the vendor directly because big companies can usually count on discounts. You should also check out a free trial or demo of every product to spend at least some time on actual work with the system. It’s a useful experience that doesn’t need you to invest any money and provides you with a solid overview of what it’s like to work with Beevolve and ManageEngine ServiceDesk Plus.
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