What is better Atera or CA Service Desk Manager? The best Help Desk Software is a service that can handle your company’s unique needs. It’s easy to identify which option works best for your business if you review numerous products before you decide which one is the best.
For instance, Atera and CA Service Desk Manager are scored at 9.0 and 8.5, respectively, for total quality and performance. Likewise, Atera and CA Service Desk Manager have a user satisfaction rating of 100% and 99%, respectively, which reveals the general feedback they get from customers. Moreover, get in touch with a regular customer of the software and solicit their comments regarding the solution in question.
We realize that not all businesses have enough time to examine a wide range of various solutions, so we prepared a list of recommendations that you may find useful. Our top selections for the IT Service Software category are: Zendesk, LiveAgent, Freshservice.
Atera integrates with the following business systems and applications:
Webroot
AnyDesk
Ninite Pro
Warranty Master
IT Glue
TeamViewer
ScreenConnect
Zapier
QuickBooks Online
QuickBooks Desktop
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nano Geek, PC4Less, Microtek Solutions
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Atera brings the entire IT business together by its unique combination of RMM, remote control, and PSA in one system. This innovative network management solution is capable of remotely monitoring an unlimited number of servers and workstations, as well as powerful ticketing and customer satisfaction surveying and billing and invoicing.
CA Service Manager offers integration with the following business systems and applications:
Enterprise Random Password Manager
Kelverion
Nlyte
FlowDot
Bomgar
Northcraft Analytics
enPortal
SCOM
Xtraction
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Acciona, Alaska Airlines, BDP International
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
CA Service Desk Manager is a software tool that offers a complete set of support and service functionalities including service requests, change, and configuration management.
In the event you are still having second thoughts about which solution will perform best in your case it may be a sound idea to investigate each service’s social metrics. These metrics are usually a sign of how popular each solution is and how extensive is its online presence.For example, if you look at Atera LinkedIn page you’ll learn that they are followed by 981 people. In case of CA Service Desk Manager the volume of followers on their LinkedIn page is 203514.
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