What is better Atera or Pipedrive? It’s a good idea to use our scoring system to help you get a general idea which Customer Support Software product is better for your business. For overall product quality, Atera earned 9.0 points, while Pipedrive earned 9.4 points. At the same time, for user satisfaction, Atera scored 100%, while Pipedrive scored 100%.
Details about their characteristics, tools, supported platforms, customer service, etc. are given below to help you get a more accurate analysis. Remember to get only the features that you need so as not to waste resources for features which are redundant.
Our team put a lot of effort to review all popular IT Service Software services that you can find on the market, but among them these three deserved our special attention: LiveAgent, Zendesk, Freshservice.
Atera integrates with the following business systems and applications:
Webroot
AnyDesk
Ninite Pro
Warranty Master
IT Glue
TeamViewer
ScreenConnect
Zapier
QuickBooks Online
QuickBooks Desktop
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nano Geek, PC4Less, Microtek Solutions
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Atera brings the entire IT business together by its unique combination of RMM, remote control, and PSA in one system. This innovative network management solution is capable of remotely monitoring an unlimited number of servers and workstations, as well as powerful ticketing and customer satisfaction surveying and billing and invoicing.
Pipedrive is the winner of our Expert's Choice Award. It is a personal sales manager for small, medium-sized, and large businesses that lets you close more deals and improve sales. Built by both salespeople and web developers, it is a practical easy-to-use tool that people with varying tech-savviness can instantly use.
In the event you are still having doubts about which solution will work best in your case it may be a sensible idea to investigate each service’s social metrics. These metrics are quite often a way to see how popular each service is and how large is its online presence. For example, in case of Facebook Atera has 1228 likes on their official page while Pipedrive profile is liked by 24929 users.
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