What is better Atera or BoldDesk? Different firms need different types of Help Desk Software. To learn which solution meets your requirements, think about assessing various options feature by feature including their conditions and prices. Similarly, you can get a quick idea of their overall effectiveness and customer feedback by having a look at our smart scoring system.
The results are: Atera (9.0) vs. BoldDesk (8.0) for total quality and usefulness; Atera (100%) vs. BoldDesk (96%) for user satisfaction rating. Analyze their strong and weak points and find out which software is a better option for your company. An effective, simple way is to list the advantages and disadvantages of both solutions next to each other and find out which solution has more benefits.
Our team put a lot of effort to prepare reviews of all popular IT Service Software solutions available out there, but among all the ones we reviewed these three deserved our special attention: LiveAgent, Zendesk, Freshservice.
Atera integrates with the following business systems and applications:
Webroot
AnyDesk
Ninite Pro
Warranty Master
IT Glue
TeamViewer
ScreenConnect
Zapier
QuickBooks Online
QuickBooks Desktop
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nano Geek, PC4Less, Microtek Solutions
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Atera brings the entire IT business together by its unique combination of RMM, remote control, and PSA in one system. This innovative network management solution is capable of remotely monitoring an unlimited number of servers and workstations, as well as powerful ticketing and customer satisfaction surveying and billing and invoicing.
BoldDesk offers different pricing plans for various business scales. The business offers a free 15-day trial, and you can contact the vendor for a FREE demo.
If you are still having doubts about which product will work best for your company it may be a sensible idea to check out each service’s social metrics. Such metrics are frequently a way to see how popular a given app is and how large is its online presence. For instance, in case of Facebook Atera has 1228 likes on their official profile while BoldDesk profile is liked by 39 people.
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