What is better Kommo or Salesforce CRM? If you wish for a reliable CRM Software product for your enterprise you should invest time and assess several solutions. It doesn’t have to be difficult, and can be as simple as matching their functionalities in a table like the one below. You will also get a brief idea how each product operates. For instance, on this page you can see Kommo’s overall score of 8.8 and compare it against Salesforce CRM’s score of 9.7; or Kommo’s user satisfaction level at N/A% versus Salesforce CRM’s N/A% satisfaction score.
The evaluation can help you identify the pros and cons of each application, and choose which fits you requirements better. Aside from the main features, the application which is simple and intuitive is always the better option.
As of now, the top solutions in our CRM Software category are: Freshsales, Salesforce CRM, HubSpot Smart CRM.
Kommo offers three enterprise pricing plans for users to choose from and a 14-day free trial where they can explore all of its features. The pricing options are detailed below:
Base – $15/month/user
12,500 contacts
2,500 leads
100 custom fields
200 Mb file storage
50 free business card scans via mobile app
Custom fields for leads and contacts
Merge duplicates
Google Analytics & Website integration
Sales pipeline
Custom pipeline stages
Sync & save all email correspondence
Activity Report
User & group permissions
Consolidated sales reports
Search for bottlenecks in the sales process
Secure connection (SSL certificate)
Permanent data backup
Full REST-API
Email/SMS marketing
Online Chat
Technical support
Advanced plan – $25/month/user
Everything included in the Base plan, plus
25,000 contacts
5,000 open leads
200 custom fields
400 Mb file storage
Business processes & auto-created tasks
Add required fields
Digital Pipeline (automation)
Customers lead management
Branches and teams for process tracking
KPIs
Sales plan
Call analysis
Sales forecasting
All visits of account users are logged
Limit visits by IP address by blacklisting and whitelisting
Salesforce CRM offers four SMB and enterprise pricing plans billed annually. Give the details a look, and select your plan. You can also test Salesforce with a free demo version of the software. Start your free demo of Salesforce here.
Essentials – $25/user/month
Account and contact management
Opportunity management
Lead management
Lead assignment and routing
Customizable sales process
Web-to-lead capture
Email templates
Mass email
Campaign management
Task management
Activity feed
Salesforce mobile app (with offline functionality)
Salesforce CRM integrates with the following business systems and applications:
Force.com
Heroku
ExactTarget Fuel
Third-party apps at Salesforce AppExchange
Service Cloud
Marketing Cloud
Pardot,
Desk.com
Analytics Cloud
Data Cloud
JIRA
Freshdesk
FinancialForce
LeadExec
Samanage
Zuora
Zendesk
You can also connect Salesforce CRM with any app, data, or device via MuleSoft Anypoint Platform for an additional price.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Time Warner Cable, Dell, American Red Cross, Comcast, Wells Fargo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Salesforce CRM is a software app that lets you track all customer information and interactions in one location to follow more leads. It has lead management and marketing automation tools to help you improve your conversions. Its powerful integrations with other leading business applications allow you to have a more flexible customer relationship management.
Almost as crucial as useful features and client support quality are pricing packages provided by Kommo and Salesforce CRM. While price should not be the only factor it’s surely a significant thing to consider. You should look for a flexible pricing package that can be adjusted to your business size and effortlessly scaled up when your company develops. Make sure you don’t pick packages that include extra features that you won’t find a use for and always make an effort to get in touch with the vendor directly as big companies can often benefit from discounts. You should also try out a free trial or demo of each solution to spend at least some time on actual work with the system. It’s a valuable experience that doesn’t require you to pay any money and offers a solid overview of what it feels like to work with Kommo and Salesforce CRM.
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