What is better Kommo or Zoho CRM? Buying the perfect CRM Software for your company is key to improving your company’s efficiency. In our platform, it is simple to evaluate numerous solutions to see which one is the appropriate software for your needs. Here you can match Kommo vs. Zoho CRM and check out their overall scores (8.8 vs. 9.4, respectively) and user satisfaction rating (N/A% vs. 92%, respectively).
You can even browse the specifics of prices, conditions, plans, services, tools, and more, and decide which software offers more advantages for your business. In general, select the software that lets you to add/remove features and subscription plan to match your sales growth or lack of it.
We are aware that not all businesses have enough time to test a wide range of various services, so we created a list of suggestions that you may find useful. Our top choices for the CRM Software category are: HubSpot Smart CRM, Freshsales, Salesforce CRM.
Kommo offers three enterprise pricing plans for users to choose from and a 14-day free trial where they can explore all of its features. The pricing options are detailed below:
Base – $15/month/user
12,500 contacts
2,500 leads
100 custom fields
200 Mb file storage
50 free business card scans via mobile app
Custom fields for leads and contacts
Merge duplicates
Google Analytics & Website integration
Sales pipeline
Custom pipeline stages
Sync & save all email correspondence
Activity Report
User & group permissions
Consolidated sales reports
Search for bottlenecks in the sales process
Secure connection (SSL certificate)
Permanent data backup
Full REST-API
Email/SMS marketing
Online Chat
Technical support
Advanced plan – $25/month/user
Everything included in the Base plan, plus
25,000 contacts
5,000 open leads
200 custom fields
400 Mb file storage
Business processes & auto-created tasks
Add required fields
Digital Pipeline (automation)
Customers lead management
Branches and teams for process tracking
KPIs
Sales plan
Call analysis
Sales forecasting
All visits of account users are logged
Limit visits by IP address by blacklisting and whitelisting
Zoho CRM offers a free edition and per user subscription plans that are billed monthly or annually. All major cards, and bank or check transfers are accepted. There is also a great free trial plan that you can opt for. Choose from a list of SMB and Enterprise pricing plans mentioned below.
Free Edition – Up to 3 users, No credit card required.
Leads
Contacts
Accounts
Opportunities / Deals
Tasks, events, call logs, and notes
CRM views
Advanced filters
Status updates
Direct messages
Attach files to feeds
Follow up rules
Twitter, Facebook & Google+ integration
10 Email templates
Email opt-out
Free Email support
Live Chat
Several other features
Standard – $20/user/month (billed monthly) or $14/user/month (billed annually) plus tax, as applicable
All features from Free Plan +
Workflow rules
Email insights
Workflow conversion
Tags and groups
Scoring rules
Webforms
Sales forecasting
Custom fields
Roles and profiles
Document library
Charts and KPIs
Secure, encrypted transmission
Call center connectors
Free Email, Live Chat and Toll-Free call support
Paid support plans with a guaranteed response time of 1 hour maximum
Professional – $35/user/month (billed monthly) or $23/user/month (billed annually) plus tax, as applicable
All Features from the Standard Plan +
Social CRM
Web-to-case forms
Validation Rules
Automatic Field Updates
Webhooks
Blueprint – Process management
Macros
Email integration
Inventory management
Google AdWords integration
Sales signals – Real-time notifications
Free Email, Live Chat and Toll-Free call support
Paid support plan with a guaranteed response time of 1 hour maximum
Enterprise – $50/user/month (billed monthly) or $40/user/month (billed annually) plus tax, as applicable
All Features from the Professional Plan +
Multi-user portals
Custom Modules and Buttons
SalesInbox – Email for salespeople
Canvas – Visual CRM view
Auto Responders
Email Parser
Data Encryption
Subforms
Zia Voice – Conversational AI
Conditional Fields
Mobile SDK and App Distribution
BI Tools – Target meters, Anomaly detectors, Predictive AI
Free Email, Live Chat and Toll-Free call support
Paid support plan with a guaranteed response time of 1 hour maximum
Ultimate – $65/user/month (billed monthly) or $52/user/month (billed annually) plus tax, as applicable
Extend Zoho CRM’s potential with over 400+ integrations and extensions. Here are some of the popular ones:
Google G Suite
Microsoft Office 365
Google Ads
Slack
Mailchimp
QuickBooks
PandaDoc
Xero
Facebook
LinkedIn
Whatsapp
WeChat
Join.me
Zoom
Dropbox
OneDrive
Survey Monkey
Shopify
PayPal
Trello
Eventbrite
SimplyCast
GoToMeeting
AdobeSign
GoToWebinar
DocuSign
Zendesk
Hubspot
Zoho Cliq
Zoho Meetings
Zoho Finance Suite
Zoho Mail
Zoho Desk
Zoho Writer
Zoho ShowTime
Zoho Social
Zoho Campaigns
Zoho SalesIQ
Zoho Projects
Zoho Creator
Zoho Analytics
Zoho Survey
Zoho Webinar
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ClearTrip for Business, TDirect, ThinkCre8tive, Pepperstone
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A go-to product for many businesses of different types and sizes, Zoho CRM is a true leader in the CRM software category. It is easy to use from its contact management module to its customer engagement interface. The platform also includes powerful automation and reporting features. It is great for omnichannel CRM.
It may not always be sufficient to just compare Kommo and Zoho CRM against one another. Although reliable tools, cost and user reviews are all crucial and should be considered when making a final decision, you should also take a look at the recognition and awards claimed by every software. In many cases a less popular app may turn out to be a good choice that was distinguished with industry awards such as our Great User Experience Award which shows that in spite of lesser market popularity it’s a worthy contender to the services that rule the market.
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