The perfect CRM Software is a service that can deal with your company’s unique demands. You can find which option is best suited for your industry if you examine different products before you decide which one is the best. For instance, Zoho CRM and Pipedrive are scored at 9.4 and 9.7, respectively, for general quality and performance. Similarly, Zoho CRM and Pipedrive have a user satisfaction rating of 92% and 100%, respectively, which shows the general response they get from customers. Better yet, get in touch with a regular user of the software and solicit their opinion concerning the application in question. Right now, the top products in our CRM Software category are: Freshdesk, HubSpot CRM, Salesforce CRM.
Pipedrive is the winner of our Expert's Choice Award. It is a personal sales manager for small, medium-sized, and large businesses that lets you close more deals and improve sales.
Zoho CRM is the winner of our 2017 Expert's Choice Award. It enables you to track opportunities, forecast sales, efficiently manage contacts, and much more.
Pipedrive is available in three SMB and enterprise pricing plans. All payment plans offer a free 14 days trial, and provide you the possibility to use the app free for 2 month is you decide to pay on annual basis.
The following paid plans are available:
Silver – $12 per user/month (billed annually), $15 per user for monthly fee
Smart email BCC
2GB storage per user
Full sales management features
Chat and email support
Native integrations, API access
Gold – $24 per user/month (billed annually), $29 per user for monthly fee
Two-way full email sync
5GB storage per user
Full sales management features
Chat and email support
Native integrations, API access
Open and click tracking
Scheduler
Smart Contact Data
Platinum – $49.17 per user/month (billed annually), $59 per user for monthly fee
Two-way full email sync
100GB storage per user
Full sales management features
Chat and email support
Native integrations
API access
Dedicated hosting
Advanced security
Zoho CRM offers a free edition and per user monthly subscription plans that are billed annually. All major cards and bank or check transfer are accepted. There is also a great free trial plan that you can try out. These are the SMB and enterprise pricing plans to choose from:
Free Edition – Up to 3 users
Leads
Contacts
Accounts
Opportunities
Tasks, events, call logs, and notes
CRM views
Advanced filters
Status updates
Direct messages
Attach files to feeds
Follow up rules
Twitter, Facebook & Google+ integration
10 Email templates
Email opt-out
Several other features
Standard – $18/user/month (billed monthly) $12/user/month (billed annually) plus tax, as applicable
All features from Free Plan +
Workflow rules
Scoring rules
Webforms
Sales forecasting
Custom fields
Roles and profiles
Document library
Charts and KPIs
Secure, encrypted transmission
Call center connectors
Professional – $30/user/month (billed monthly) or $20/user/month (billed annually) plus tax, as applicable
All Features from the Standard Plan +
Social CRM
Blueprint – Process management
Macros
Email integration
Inventory management
Google AdWords integration
Sales signals
Unlimited records
Enterprise – $45/user/month (billed monthly) or $35/user/month (billed annually) plus tax, as applicable
All the data, facts and opinions that we presented in this analysis were collated from official company websites, marketing resources available online, actual experience from real clients as well as our personal everyday use of each service by an expert. We do our best to extensively examine each service, as a result we not only test it on our own, but we also compare our results with opinions of other people from the B2B community.
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