What is better Zoho CRM or Pipedrive? Various organizations require different types of CRM Software. To understand well which one suits you, think of reviewing various options feature by feature an taking into consideration their terms and costs. Furthermore, you can get a quick idea of their general effectiveness and customer feedback by having a look at our smart scoring system.
The results are: Zoho CRM (9.4) vs. Pipedrive (9.5) for general quality and performance; Zoho CRM (92%) vs. Pipedrive (100%) for user satisfaction rating. Check out their strong and weak points and see which software is a more sensible choice for your company. A simple, practical tactic is to write the advantages and disadvantages of both services next to each other and find out which solution is better.
We did our best to review all popular CRM Software services that you can find on the market, but among all the ones we reviewed these three caught our special attention: HubSpot CRM, Salesforce CRM, Freshsales.
Zoho CRM offers a free edition and per user monthly subscription plans that are billed annually. All major cards and bank or check transfer are accepted. There is also a great free trial plan that you can try out. These are the SMB and enterprise pricing plans to choose from.
Free – Up to 3 users
Leads
Contacts
Accounts
Opportunities
Tasks, events, call logs, and notes
CRM views
Advanced filters
Status updates
Direct messages
Attach files to feeds
Follow up rules
Twitter, Facebook & Google+ integration
10 Email templates
Email opt-out
Several other features
Standard – $18/user/month (billed monthly) $12/user/month (billed annually) plus tax, as applicable
All features from Free Plan +
Workflow rules
Scoring rules
Webforms
Sales forecasting
Custom fields
Roles and profiles
Document library
Charts and KPIs
Secure, encrypted transmission
Call center connectors
Professional – $30/user/month (billed monthly) or $20/user/month (billed annually) plus tax, as applicable
All Features from the Standard Plan +
Social CRM
Blueprint – Process management
Macros
Email integration
Inventory management
Google AdWords integration
Sales signals
Unlimited records
Enterprise – $45/user/month (billed monthly) or $35/user/month (billed annually) plus tax, as applicable
ClearTrip for Business, TDirect, ThinkCre8tive, Pepperstone
Integrations
You can extend Zoho CRM by integrating it with some of the following applications:
Zoho Mail
Zoho Creator
Zoho Finance Suite
Zoho PhoneBridge
Zoho Projects
Zoho Campaigns
Zoho SalesIQ
Zoho Cliq
Zoho Analytics
Zoho Survey
Zoho Desk
Zoho Forms
Zoho Writer
Zoho Motivator
Zoho Meeting
Google G Suite Integration
Gmail
Google Ads Integration
Microsoft Outlook
Microsoft Office 365
Plug-in for MS Word
QuickBooks
MailChimp
Contactology
Coconect
Constant Contact
Zopim
Twitter
Facebook
vWorkApp
ClickDesk
ExactTarget
HelpOnClick
gUnify
OneSaaS
Socket
TeamSupport.com
GetResponse
Wufoo
SimplyCast
CloudWork
Unbounce
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Zoho CRM is the winner of our 2017 Expert's Choice Award. It enables you to track opportunities, forecast sales, efficiently manage contacts, and much more.
Pipedrive is available in three SMB and enterprise pricing plans. All payment plans offer a free 14 days trial, and provide you the possibility to use the app free for 2 month is you decide to pay on annual basis.
The following paid plans are available:
Silver – $12 per user/month (billed annually), $15 per user for monthly fee
Smart email BCC
2GB storage per user
Full sales management features
Chat and email support
Native integrations, API access
Gold – $24 per user/month (billed annually), $29 per user for monthly fee
Two-way full email sync
5GB storage per user
Full sales management features
Chat and email support
Native integrations, API access
Open and click tracking
Scheduler
Smart Contact Data
Platinum – $49.17 per user/month (billed annually), $59 per user for monthly fee
Pipedrive integrates with the following business systems and applications:
Highrise CRM
Google Apps
DropBox
Yesware
MailChimp
Zapier
Quote Roller
Google Maps
RightSignature
Ecquire
daPulse
SupportBee
ActiveCampaign
NiftyQuoter
Kato
Torpio
Bedrock Data
PandaDoc
Userlike
Woopra
Base CRM
Batchbook
Capsule CRM
Close.io
Maximizer
NetSuite CRM
Nimble
Nutshell
PipelineDeals
Redtail CRM
Sage ACT!
Salesforce
Saleslogix
SugarCRM
Zoho CRM
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Pipedrive is the winner of our Expert's Choice Award. It is a personal sales manager for small, medium-sized, and large businesses that lets you close more deals and improve sales.
It may not always be sufficient to simply compare Zoho CRM and Pipedrive with each other. Although specific features, cost and user comments are all crucial and should be taken into account when making a final choice, you should also take a look at the recognition and awards won by each product. Very often a less dominant software may turn out to be a good choice that was a winner of many industry awards such as our Experts’ Choice Award which reveals that despite limited market presence it’s a significant rival to the apps that rule the market.
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