What is better Zoho CRM or Jotform? Getting the most effective CRM Software for your company is vital to growing your company’s productivity. In our platform, it is simple to examine a wide range of solutions to see which one is the proper software for your requirements. Here you can match Zoho CRM vs. Jotform and examine their overall scores (9.4 vs. 9.0, respectively) and user satisfaction rating (92% vs. 100%, respectively).
It's also possible to browse the details of prices, terms and conditions, plans, features, tools, and more, and determine which software offers more benefits for your business. As a rule of thumb, choose the software that allows you to scale the features and subscription plan to address your business growth or lack of it.
At the moment, the most popular products in our CRM Software category are: Freshsales, HubSpot Smart CRM, Salesforce CRM.
Zoho CRM offers a free edition and per user subscription plans that are billed monthly or annually. All major cards, and bank or check transfers are accepted. There is also a great free trial plan that you can opt for. Choose from a list of SMB and Enterprise pricing plans mentioned below.
Free Edition – Up to 3 users, No credit card required.
Leads
Contacts
Accounts
Opportunities / Deals
Tasks, events, call logs, and notes
CRM views
Advanced filters
Status updates
Direct messages
Attach files to feeds
Follow up rules
Twitter, Facebook & Google+ integration
10 Email templates
Email opt-out
Free Email support
Live Chat
Several other features
Standard – $20/user/month (billed monthly) or $14/user/month (billed annually) plus tax, as applicable
All features from Free Plan +
Workflow rules
Email insights
Workflow conversion
Tags and groups
Scoring rules
Webforms
Sales forecasting
Custom fields
Roles and profiles
Document library
Charts and KPIs
Secure, encrypted transmission
Call center connectors
Free Email, Live Chat and Toll-Free call support
Paid support plans with a guaranteed response time of 1 hour maximum
Professional – $35/user/month (billed monthly) or $23/user/month (billed annually) plus tax, as applicable
All Features from the Standard Plan +
Social CRM
Web-to-case forms
Validation Rules
Automatic Field Updates
Webhooks
Blueprint – Process management
Macros
Email integration
Inventory management
Google AdWords integration
Sales signals – Real-time notifications
Free Email, Live Chat and Toll-Free call support
Paid support plan with a guaranteed response time of 1 hour maximum
Enterprise – $50/user/month (billed monthly) or $40/user/month (billed annually) plus tax, as applicable
All Features from the Professional Plan +
Multi-user portals
Custom Modules and Buttons
SalesInbox – Email for salespeople
Canvas – Visual CRM view
Auto Responders
Email Parser
Data Encryption
Subforms
Zia Voice – Conversational AI
Conditional Fields
Mobile SDK and App Distribution
BI Tools – Target meters, Anomaly detectors, Predictive AI
Free Email, Live Chat and Toll-Free call support
Paid support plan with a guaranteed response time of 1 hour maximum
Ultimate – $65/user/month (billed monthly) or $52/user/month (billed annually) plus tax, as applicable
Extend Zoho CRM’s potential with over 400+ integrations and extensions. Here are some of the popular ones:
Google G Suite
Microsoft Office 365
Google Ads
Slack
Mailchimp
QuickBooks
PandaDoc
Xero
Facebook
LinkedIn
Whatsapp
WeChat
Join.me
Zoom
Dropbox
OneDrive
Survey Monkey
Shopify
PayPal
Trello
Eventbrite
SimplyCast
GoToMeeting
AdobeSign
GoToWebinar
DocuSign
Zendesk
Hubspot
Zoho Cliq
Zoho Meetings
Zoho Finance Suite
Zoho Mail
Zoho Desk
Zoho Writer
Zoho ShowTime
Zoho Social
Zoho Campaigns
Zoho SalesIQ
Zoho Projects
Zoho Creator
Zoho Analytics
Zoho Survey
Zoho Webinar
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ClearTrip for Business, TDirect, ThinkCre8tive, Pepperstone
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A go-to product for many businesses of different types and sizes, Zoho CRM is a true leader in the CRM software category. It is easy to use from its contact management module to its customer engagement interface. The platform also includes powerful automation and reporting features. It is great for omnichannel CRM.
Jotform offers five SMB and enterprise pricing plans to meet the needs of different users. Give the details a look, and select the best plan for your company:
Starter – Free
100 Monthly Submissions
SSL Secure Submissions
Receive 10 Payments
100 MB Available Space
5 Forms
100 Fields Per Form
1,000 Monthly Form Views
500 Total Submission Storage
Unlimited Reports
Bronze – $39/month
1,000 Monthly Submissions
SSL Secure Submissions
Receive 100 Payments
1 GB Available Space
25 Forms
250 Fields Per Form
10,000 Monthly Form Views
10,000 Total Submission Storage
Unlimited Reports
Silver – $49/month
2,500 Monthly Submissions
SSL Secure Submissions
Receive 250 Payments
100 GB Available Space
50 Forms
500 Fields Per Form
100,000 Monthly Form Views
25,000 Total Submission Storage
Unlimited Reports
Gold – $129/month
100,000 Monthly Submissions
SSL Secure Submissions
Receive 1,000 Payments
100 GB Available Space
100 Forms
1,000,000 Monthly Form Views
100,000 Total Submission Storage
Unlimited Reports
Enterprise – by quote
Unlimited Everything
Multi-user Platform
User Management
Dedicated Server
Server Administration
Full Compliance with Country-Specific Data Residency Requirements
Custom Domain
White Labeling
Shared Access to Forms and Submissions
Service Level Agreements (SLA)
Priority Real-Time Support
Real-Time Zoom Sessions with Customer Success Team
Jotform integrates with more than 100 business systems and applications, including software for analytics and reporting, CMS, CRM, project management, payment processing, and file sharing. Here are some of them:
Asana
monday.com
Google Analytics
W3Counter
IFTTT
Zapier
Weebly
Joomla
Dropbox
Salesforce
PayPal
Stripe
Square
Freshbooks
Slack
Zoom
Google Drive
WebHooks
Airtable
Microsoft SQL Server
HubSpot
Zoho CRM
Authorize.Net
AWeber
Egnyte
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Facebook, BBC, Uber
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
JotForm is a professional, fully-featured mobile form builder for companies and individuals. This user-friendly and intuitive forms builder is known for its capability in helping create innovative and personalized forms for various purposes using its smart drag-and-drop forms editor. It also allows automatic synchronization of updated forms.
Almost as crucial as useful features and customer support responsiveness are pricing packages offered by Zoho CRM and Jotform. Even though cost should not be the only aspect it’s without a doubt an important thing to think about. You should look for a flexible pricing plan that can be matched with your team size and painlessly scaled up every time your business grows. Make sure you don’t pick packages that include complex features that you won’t find a use for and always try to get in touch with the vendor directly as big companies can frequently benefit from discounts. You should also give a chance to a free trial or demo of each service to spend at least some time on actual work with the system. It’s a valuable experience that doesn’t require you to pay any money and provides you with a reliable overview of what it feels like to work with Zoho CRM and Jotform.
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