What is better Kommo or Birdeye? We are here to streamline the process of assessing CRM Software products for you. For instance, on this page you can verify the overall performance of Kommo (8.8) and contrast it with the overall performance of Birdeye (9.0). You can also match their overall user satisfaction rating: Kommo (N/A%) vs. Birdeye (97%).
What’s more, you can read their functions carefully to determine which product can better deal with your company’s needs. In general, any B2B software must let you to comfortably see the big picture, at the same time allowing you easy access to the details.
As of now, the most popular services in our CRM Software category are: Salesforce CRM, HubSpot Smart CRM, Freshsales.
Kommo offers three enterprise pricing plans for users to choose from and a 14-day free trial where they can explore all of its features. The pricing options are detailed below:
Base – $15/month/user
12,500 contacts
2,500 leads
100 custom fields
200 Mb file storage
50 free business card scans via mobile app
Custom fields for leads and contacts
Merge duplicates
Google Analytics & Website integration
Sales pipeline
Custom pipeline stages
Sync & save all email correspondence
Activity Report
User & group permissions
Consolidated sales reports
Search for bottlenecks in the sales process
Secure connection (SSL certificate)
Permanent data backup
Full REST-API
Email/SMS marketing
Online Chat
Technical support
Advanced plan – $25/month/user
Everything included in the Base plan, plus
25,000 contacts
5,000 open leads
200 custom fields
400 Mb file storage
Business processes & auto-created tasks
Add required fields
Digital Pipeline (automation)
Customers lead management
Branches and teams for process tracking
KPIs
Sales plan
Call analysis
Sales forecasting
All visits of account users are logged
Limit visits by IP address by blacklisting and whitelisting
Birdeye integrates with over 3,000 software systems to automate reviews, online visibility, operations, and revenue. Among the third-party applications that Birdeye integrates with include the following:
Cro Software Solutions
FreshBooks
InvoiceASAP
MoverBase
Peachtree
QuickBooks Desktop
QuickBooks Online
Square
The Edge
Zoho CRM
Birdeye also seamlessly integrates with Google apps and services:
Google private API for Reviews
Google My Business
Google Messaging
Google Maps
Google Knowledge Panel
Advanced Google analytics
Google single sign-in
Google Seller Ratings
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AMN Healthcare, Boardwalk, Ace Rent-a-Car
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A reliable reputation management and customer experience software designed to help businesses transform their customers into a powerful marketing engine. It allows businesses to analyze various customer feedback and reviews across major social channels, surveys, and review sites. Birdeye provides businesses a solid platform for review generation, monitoring, management, and marketing.
No CRM Software will be perfect enough to cover all the requirements of a company. Even though main features of Kommo and Birdeye are important you should also carefully analyze the integrations supported by each service. Quote frequently you will already be using various kinds of SaaS software in your company and it’s definitely more beneficial to choose solutions that integrate well with one another. That way you can be certain of a reliable exchange of data between your teams and software used, which can considerably reduce time spent on migrating between one product and the other.
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