What is better ZupportDesk or Zendesk Chat? With a wide range of features, pricing, details, and more to check, choosing the best Customer Support Software for your firm is hard. But making use of our system, it is simple to match the features of ZupportDesk and Zendesk Chat as well as their general score, respectively as: 8.0 and 8.5 for overall score and N/A% and 100% for user satisfaction.
You can also evaluate them feature by feature check out which application is a more suitable fit for your business. Don’t forget to ask for a demo first before getting a plan to see how the solution works in real setting.
Our team put a lot of effort to prepare reviews of all popular Help Desk Software solutions offered out there, but among them these three deserved our special attention: Freshdesk, Zendesk, Salesforce Service Cloud.
ZupportDesk offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business.
Live Chat Packages:
Small Team – Free
3 Users Max
1 Widget
30 Chats Per Month
30 Day Chat History
Basic Widget Customization
Business – $10/month or $8/month (Annual Billing)
Unlimited Widgets
Unlimited Chats
Unlimited Chat History
Advanced Chat Customization
Widget Rebranding
Proactive Chat
Real-Time Dashboard
Triggers
Departments
Roles & Permissions
Analytical Reports
Unlimited Contacts
Rich Content Articles
Customizable Header & Footer
Support Tickets Packages:
Small Team – Free
3 Users Max
30 Tickets Per Month
1 Inbox
1 Workflow
Business – $15/month or $12/month (Annual Billing)
If you are still having doubts about which product will perform best for your company it may be a sound idea to check out each service’s social metrics. Such metrics are quite often an indicator of how popular each app is and how large is its online presence.For instance, if you analyze ZupportDesk LinkedIn page you’ll learn that they are followed by 75 users. In case of Zendesk Chat the number of followers on their LinkedIn page is 609.
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