What is better ZupportDesk or Zendesk? If you want to get a convenient way to find out which Customer Support Software product is better, our unique system gives ZupportDesk a score of 8.0 and Zendesk a score of 9.7 for total quality and performance. Moreover, ZupportDesk is rated at N/A%, while Zendesk is rated 98% for their user satisfaction level.
You can also examine their product details, such as modules, tools, options, plans, costs, and many more. Find out whether the solution can customize some of its processes to make sure the app fits your own business processes.
At the moment, the most popular services in our Help Desk Software category are: Freshdesk, Salesforce Service Cloud, Zendesk.
ZupportDesk offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business.
Live Chat Packages:
Small Team – Free
3 Users Max
1 Widget
30 Chats Per Month
30 Day Chat History
Basic Widget Customization
Business – $10/month or $8/month (Annual Billing)
Unlimited Widgets
Unlimited Chats
Unlimited Chat History
Advanced Chat Customization
Widget Rebranding
Proactive Chat
Real-Time Dashboard
Triggers
Departments
Roles & Permissions
Analytical Reports
Unlimited Contacts
Rich Content Articles
Customizable Header & Footer
Support Tickets Packages:
Small Team – Free
3 Users Max
30 Tickets Per Month
1 Inbox
1 Workflow
Business – $15/month or $12/month (Annual Billing)
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
If you research different Customer Support Software products you shouldn’t just analyze their features list and provided pricing plans. Pay attention to the fact that the service should be adjusted to your work processes and company so the more flexible their offer the better. Find our what OSes are supported by ZupportDesk and Zendesk and ensure you will obtain mobile support for whichever devices you use in your company. It may also be a good idea to examine which languages and countries are supported, as this may be a critical factor for many companies.
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