What is better ZupportDesk or Re:Desk? When scouting for the best Help Desk Software for your company it is suggested that you examine the functions, costs, as well as other critical information concerning the product and vendor. Here, you can check the parallels and differences between ZupportDesk (overall score at 8.0 and user satisfaction at N/A%) and Re:Desk (overall score at 8.0 and user satisfaction at N/A%).
It's also possible to examine their specific modules, such as services, plans, costs, conditions, etc. What is more, analyze the terms closely for information on hidden fees, including, setup cost, separate helpdesk support, upgrade fees, storage fees, and other similar charges.
Our team put a lot of effort to review all popular Help Desk Software solutions offered on the market, but among all the ones we reviewed these three deserved our special attention: Salesforce Service Cloud, Freshdesk, Zendesk.
ZupportDesk offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business.
Live Chat Packages:
Small Team – Free
3 Users Max
1 Widget
30 Chats Per Month
30 Day Chat History
Basic Widget Customization
Business – $10/month or $8/month (Annual Billing)
Unlimited Widgets
Unlimited Chats
Unlimited Chat History
Advanced Chat Customization
Widget Rebranding
Proactive Chat
Real-Time Dashboard
Triggers
Departments
Roles & Permissions
Analytical Reports
Unlimited Contacts
Rich Content Articles
Customizable Header & Footer
Support Tickets Packages:
Small Team – Free
3 Users Max
30 Tickets Per Month
1 Inbox
1 Workflow
Business – $15/month or $12/month (Annual Billing)
Re:Desk integrates with the following business systems and applications:
CS-Cart Software
CS-Cart Multi-Vendor Software
Ecwid (Coming Soon)
Shopify (Coming Soon)
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Re:Desk is a robust help desk system that provides you with the tools and features you need to build an effective and efficient support system from the ground up.
Every time you select a solution that you believe will be an actual asset for your business you shouldn’t just focus on what reviewers have to say about it. In many cases individual experience with the app may be different, depending on your own preferences and work processes. That’s why in our reviews we also give our User Satisfaction Rating for each app to give you a quick impression of how actual users of ZupportDesk and Re:Desk estimate their experience with the software. Our system is built around detailed analysis of product appearances on other sites, social networks and blogs, so you will receive a complete and reliable landscape of what other people think about every app. In this example ZupportDesk has a total satisfaction rating at N/A% while for Re:Desk N/A% of users express they had a positive experience with it.
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