What is better ZupportDesk or Re:Desk? Buying the ideal Help Desk Software product is all about comparing numerous solutions and identifying the top application for your specific needs. Our proprietary algorythm will give you a quick look at the general rating of ZupportDesk and Re:Desk. For overall quality and performance, ZupportDesk scored 8.0, while Re:Desk scored 8.0. On the other hand, for user satisfaction, ZupportDesk earned N/A%, while Re:Desk earned N/A%.
Below you can also look at their characteristics, terms, plans, etc. to find out which application will be more suitable for your company. One key element to check is if the software lets you to enable and disable permissions on different types of users to limit the exposure of any sensitive company data.
We are aware that not all companies have enough time to try out a large number of different services, so we created a list of suggestions that you may find useful. Our top selections for the Help Desk Software category are: Salesforce Service Cloud, Zendesk, Freshdesk.
ZupportDesk offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business.
Live Chat Packages:
Small Team – Free
3 Users Max
1 Widget
30 Chats Per Month
30 Day Chat History
Basic Widget Customization
Business – $10/month or $8/month (Annual Billing)
Unlimited Widgets
Unlimited Chats
Unlimited Chat History
Advanced Chat Customization
Widget Rebranding
Proactive Chat
Real-Time Dashboard
Triggers
Departments
Roles & Permissions
Analytical Reports
Unlimited Contacts
Rich Content Articles
Customizable Header & Footer
Support Tickets Packages:
Small Team – Free
3 Users Max
30 Tickets Per Month
1 Inbox
1 Workflow
Business – $15/month or $12/month (Annual Billing)
Re:Desk integrates with the following business systems and applications:
CS-Cart Software
CS-Cart Multi-Vendor Software
Ecwid (Coming Soon)
Shopify (Coming Soon)
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Re:Desk is a robust help desk system that provides you with the tools and features you need to build an effective and efficient support system from the ground up.
If you compare various Help Desk Software software you shouldn’t only study their list of features and offered pricing plans. Pay attention to the fact that the software must be adjusted to your work processes and company so the more flexible their offer the better. Explore what OSes are supported by ZupportDesk and Re:Desk and ensure you will obtain mobile support for whichever devices you use in your company. It may also be a good idea to find out which languages and geographies are supported, because this could be a critical factor for many businesses.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
