What is better ZupportDesk or Deskpro? If you’re having a tough time choosing the right Help Desk Software product for your situation, we suggest that you compare the available software and determine which tool offers more advantages. In particular, here you can compare ZupportDesk (overall score: 8.0; user rating: N/A%) vs. Deskpro (overall score: 7.3; user rating: N/A%) for their overall performance.
You can also see which one provides more features that you need or which has more flexible pricing plans for your current budget constraints. Using a clear table to compare their features will significantly improve the likelihood of obtaining the right product for your company. Pay attention to other areas of the software such as ease-of-use, flexibility, scalability, and pricing plans.
Our team put a lot of effort to prepare reviews of all popular Help Desk Software services available out there, but among them these three caught our special attention: Zendesk, Freshdesk, Salesforce Service Cloud.
ZupportDesk offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business.
Live Chat Packages:
Small Team – Free
3 Users Max
1 Widget
30 Chats Per Month
30 Day Chat History
Basic Widget Customization
Business – $10/month or $8/month (Annual Billing)
Unlimited Widgets
Unlimited Chats
Unlimited Chat History
Advanced Chat Customization
Widget Rebranding
Proactive Chat
Real-Time Dashboard
Triggers
Departments
Roles & Permissions
Analytical Reports
Unlimited Contacts
Rich Content Articles
Customizable Header & Footer
Support Tickets Packages:
Small Team – Free
3 Users Max
30 Tickets Per Month
1 Inbox
1 Workflow
Business – $15/month or $12/month (Annual Billing)
Give your team the power, control and customization they need to build stronger customer relationships on a secure and trusted platform. Deskpro offers 3 pricing options:
You shouldn’t expect exclusively a broad range of features and adjustable pricing packages from a well-known Help Desk Software. Almost as essential as main features is a top-notch customer support. You want to ensure that in a situation where you have any questions about ZupportDesk or Deskpro, or you face some problems, or maybe you’ll need to ask for a certain change or feature beneficial to your company you can rely on a responsive and helpful customer support. Check out whether solutions such as phone support, tickets or live chat are available. What is more, it’s a significant advantage if you are able to enjoy personal training or at the very least a knowledge base you can use.
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