What is better Zendesk Chat or Engati? Specific companies want different types of Customer Support Software. To find out which solution meets your requirements, think about evaluating various alternatives feature by feature an taking into consideration their terms and costs. Similarly, you will get a quick idea of their overall performance and customer feedback by having a look at our smart scoring system.
The results are: Zendesk Chat (8.5) vs. Engati (8.7) for all round quality and efficiency; Zendesk Chat (100%) vs. Engati (95%) for user satisfaction rating. Examine their high and weaker points and see which software is a better option for your company. A simple, practical tactic is to list the pros and cons of both services next to each other and check which software comes on top.
We realize that not all companies have the time to scrutinize dozens of different solutions, so we prepared a list of recommendations that you may find useful. Our top selections for the Customer Support Software category are: Freshdesk, Freshdesk Omni, Zendesk.
Engati offers a starter plan and three quote-based SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the one that meets your requirements.
Engati supports JSON Rest APIs and integrates with the following applications:
Google Calendar
Google Sheets
Freshdesk
Salesforce
Zendesk
Zapier
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
PwC, Unitel, Herman Miller
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Engati is a platform designed to help businesses build and deploy AI-driven chatbot and live chat across 14 different communication channels quickly with ease.
Company Email
contact@engati.com
Contact No.
Company's Address
Engati
1068, 24th main, HSR layout Bangalore, Karnataka
India
All the data, facts and opinions that we offered in this table were taken from official company websites, promotional materials available online, actual experience from real customers as well as our individual hands-on use of each software by a professional reviewer. We pay a lot of attention to thoroughly study every service, therefore we not only test it ourselves, but we also match our observations with views of other members from the B2B community.
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