What is better Engati or Vivantio? Finding the perfect Customer Support Software for your firm is vital to boosting your company’s efficiency. In our platform, you can easily review numerous solutions to see which one is the appropriate software for your needs. Here you can match Engati vs. Vivantio and look at their overall scores (8.7 vs. 8.4, respectively) and user satisfaction rating (95% vs. 93%, respectively).
It's also possible to study the specifics of costs, terms and conditions, plans, features, tools, and more, and find out which software offers more advantages for your business. In general, go for the business software which helps you to add/remove features and price terms to complement your business growth or lack of it.
As of now, the most significant services in our Live Chat Software category are: Zendesk, Pipedrive, Vision Helpdesk.
Engati offers a starter plan and three quote-based SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the one that meets your requirements.
Engati supports JSON Rest APIs and integrates with the following applications:
Google Calendar
Google Sheets
Freshdesk
Salesforce
Zendesk
Zapier
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
PwC, Unitel, Herman Miller
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Engati is a platform designed to help businesses build and deploy AI-driven chatbot and live chat across 14 different communication channels quickly with ease.
Company Email
contact@engati.com
Contact No.
Company's Address
Engati
1068, 24th main, HSR layout Bangalore, Karnataka
India
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
Both Engati and Vivantio were reviewed by a team of reliable B2B experts who conducted a detailed examination of all core elements of each solution. Their total score was calculated using our unique SmartScore system that calculates a separate partial score to every factor including: main features, client support, mobile device support, security, user satisfaction as well as media presence. We know useful features are not the only aspect crucial to a business so we make an effort to pay attention to all aspects of a app prior to calculating its final score.
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