What is better Engati or Zendesk Chat? Buying the most effective Customer Support Software product is all about assessing different solutions and determining the top program for your specific needs. Our proprietary process provides you with an instant look at the general rating of Engati and Zendesk Chat. For overall quality and performance, Engati scored 8.7, while Zendesk Chat scored 8.5. On the other hand, for user satisfaction, Engati earned 95%, while Zendesk Chat earned 100%.
Below you can also look at their functions, terms, plans, etc. to find out which software will be more suitable for your situation. An important aspect to evaluate is if the application can enable/disable restrictions on various types of users to secure any confidential business data.
Our experts made sure to prepare reviews of all popular Live Chat Software services that you can find out there, but among them these three caught our special attention: Zendesk, Pipedrive, Vision Helpdesk.
Engati offers a starter plan and three quote-based SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the one that meets your requirements.
Engati supports JSON Rest APIs and integrates with the following applications:
Google Calendar
Google Sheets
Freshdesk
Salesforce
Zendesk
Zapier
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
PwC, Unitel, Herman Miller
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Engati is a platform designed to help businesses build and deploy AI-driven chatbot and live chat across 14 different communication channels quickly with ease.
Company Email
contact@engati.com
Contact No.
Company's Address
Engati
1068, 24th main, HSR layout Bangalore, Karnataka
India
It may not always be sufficient to just compare Engati and Zendesk Chat with each other. While reliable features, pricing and customer comments are all important and should be included when making a final decision, you should also pay attention to the recognition and awards claimed by every app. Very often a less known app may turn out to be a great choice that was a winner of many industry awards such as our Experts’ Choice Award which reveals that in spite of limited market presence it’s a significant rival to the solutions that dominate the market.
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