What is better Zoho Discussions or ScreenConnect? It’s easy to our scoring system to give you a general idea which Collaboration Software product is better for your company. For overall product quality, Zoho Discussions attained 8.4 points, while ScreenConnect gained 9.0 points. Meanwhile, for user satisfaction, Zoho Discussions scored 99%, while ScreenConnect scored 96%.
Specifics of their unique elements, tools, supported platforms, customer service, etc. are available below to provide you with a more correct comparison. Keep in mind to purchase only the features that you need so you don’t waste money for functions that you won’t be using.
In the event you would like to quickly locate the optimal Collaboration Software according to our experts we recommend you examine one of these products: Smartsheet, monday.com, Wrike.
Zoho Discussions integrates with the following business systems and applications:
Google Apps
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Zoho Discussions is a tool that helps you to set up your own customer support communities where problems are solved and ideas exchanged. It uses SSO technology for user convenience, 15-language support, extensive rebranding capabilities, and a robust feature set that any modern online community requires.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
If you continue having doubts about which app will be best for your business it might be a good idea to take a look at each service’s social metrics. Such metrics are usually a sign of how popular each solution is and how extensive is its online presence. For example, in case of Facebook Zoho Discussions has 57410 likes on their official profile while ScreenConnect profile is liked by 24487 people.
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