Zoho Assist
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Unattended access
- Web-based technical console
- Two-way screen sharing
- File-transfer
- Multi-monitor navigation
- Reboot and Reconnect
- Send Ctrl+Alt+Del
- UAC compatibility
- Clipboard sharing
- Instant chat
- Mac support
- Support and operating system
- SSL and 128-bit AES encryption
- Customer widgets
- Reports
Pricing Info
Pricing Info
Zoho Assist has three plans in their offer.
Lifetime free plan
- 1 Remote Support Technician
- 5 Unattended Computers
- Instant Chat
- Desktop App
- UAC Compatible
- Clipboard Sharing
- Mac Support
- User Management
- Zoho Desk Integration
- Zoho SalesIQ Integration
- Organization Roles
- 1 Concurrent Session
Remote Support
Standard – $10/technician/month (billed monthly) or $8/technician/month (billed annually) plus tax, as applicable
- Inclusive of all Free Features
- File Transfer
- Multi Monitor Navigation
- Send Ctrl+Alt+Del
- Reboot and Reconnect
- Session Transfer
- Import Google Contacts
- Custom Report
- Screen Capture
- ZenDesk Integration
- 2 Concurrent Sessions
Professional – $15/technician/month (billed monthly) or $13/technician/month (billed annually) plus tax, as applicable
- Inclusive of All Standard Features
- Mobile Apps (iOS, Android)
- Schedule Sessions
- Two-way Screen Sharing
- Session Notes
- Custom Email Templates
- Rebranding
- Advanced Reports
- Customer Widget
- 4 Concurrent Sessions
Unattended Access
Standard – $10 for 25 computers (billed monthly) or $8 for 25 computers/month (billed annually) plus tax, as applicable
- Computer Grouping
- Group permissions
- Deployment
- Wake on LAN
- Session Notes
- File Transfer
- Rebranding
- Remote Power Options
- Session Confirmation
- Mobile Apps (iOS, Android)
- Unlimited Technicians
- Advanced Reports
Integrations
Integrations
Zoho Assist was designed to serve as remote support for multiple desktop and mobile apps, which is why it integrates with all Zoho products and around 5% of all popular B2B apps and platforms:
- Salesforce
- Bitium
- BigCommerce
- WordPress
- Freshdesk
- Google Analytics
- Highrise CRM
- Microsoft Dynamics CRM
- JIRA
- Drupal
- Desk.com
- Zapier
- MailChimp
- Zendesk
- Shopify
- Magento
- Sugar CRM
- Crashlytics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Zoho Assist is an advanced, easy, and free remote training and troubleshooting platform with dual screens and two-way file sharing that doesn’t need installation. Key features include clipboard sharing, unattended access, instant chat, and even a reboot and reconnect capability. Zoho Assist also has Mac support.
Company Email
Contact No.
Company's Address
Zoho Assist Comparisons
Popular Zoho Assist Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Visual dashboard for sales pipelines
- Customized, multiple pipeline creation
- Drag-and-drop deals management
- Gmail and Outlook Calendar synchronization
- API access
- Email tracking (open, clickthrough, download rates)
- One-click emails and calls
- Lead capture from web forms and emails
- Lead validation capabilities
- Automated contact creation
- Unlimited, searchable custom fields for contacts
- Customized web forms
- Mobile-accessible platform
- Detailed reports on sales performance and lead validity
- Access control for user accounts and external lead sources
- Multi-currency settings
Pricing Info
Pipeline – $35/user/month
- Pipeline Visual Management
- Customizable Pipelines
- Deals
- Contacts
- Calendar & Events
- Calendar Synchronization (Google, Microsoft)
- Custom fields
- Teams
- Files
- Products
- API Access
- One-click email or call
- Call Tracking & Recording (API)
- Mobile version access (Msite)
Standard – $55/user/month
- All Pipeline Plan Features
- Personal Email
- Team Email
- Email tracking (open, click, attachment)
- Email templates (canned replies)
- Email Signature
- Leads IN Management
- Lead Sources / 3rd parties
- Custom Web Forms (non-branded)
- Workflow Automation
- Leads IN API
Integrations
Onpipeline offers RESTful API, which allows you to use the platform with third-party applications. Built-in integrations with Google Drive and Mailchimp are also in the works.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A streamlined CRM platform for improving sales productivity through visual management of the sales pipeline and improved lead capturing. The platform allows for customizable dashboards and workflows. Moreover, it cuts down time on lead generation through its automation tools such as automatic contact creation.
Company Email
Contact No.
Company's Address
Onpipeline Technology SL
Av. Diagonal 458 2b
Barcelona 08006
Spain
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When you pick a service that you think will work best for your team you shouldn’t just pay attention to what experts have to say about it. Very often individual experience with the solution will vary, depending on your own preferences and needs. That’s why in our reviews we also offer our User Satisfaction Rating for each app to give you an immediate overview of how actual users of Zoho Assist and Onpipeline rate their contact with the software. Our algorithm is based on advanced analysis of product mentions on other sites, social media and blogs, so you are going to get a full and reliable picture of what other users think about every service. In this case Zoho Assist got a total satisfaction rating at 98% while for Onpipeline 93% of people say they had an enjoyable experience with it.
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