What is better Zendesk or Yoummday? If you wish to get a convenient way to find out which Customer Support Software product is better, our unique method gives Zendesk a score of 9.7 and Yoummday a score of 8.0 for overall quality and performance. Furthermore, Zendesk is rated at 98%, while Yoummday is rated N/A% for their user satisfaction level.
You can also review their product details, including modules, tools, options, plans, prices, and much more. See if the software allows you to customize a few of its processes to make sure the app complements your own business processes.
We know that not all companies have enough time to try out a wide range of different products, so we created a list of suggestions that you may find useful. Our top choices for the Customer Support Software category are: Freshdesk, Freshdesk Omni, Zendesk.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
Yoummday is a virtual contact center marketplace for SMBs and big corporations that charges clients per minute. Those interested in it can use the web form to contact sales and to ask for more enterprise pricing details.
Both Zendesk and Yoummday were reviewed by a panel of reliable B2B experts who prepared a full examination of all core elements of every product. Their ultimate score was prepared by means of unique SmartScore system that gives a separate partial score to each component like: main functionalities, client support, mobile device support, security, user satisfaction as well as media presence. Here at FinancesOnline we are aware that useful features are not the only factor crucial to a business so we make sure we pay attention to all facets of a solution prior to calculating its final score.
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