What is better Zendesk or SABIO? Examining products for the top Knowledge Management Software does not always have to be complicated. On our review platform, we enable you to match Zendesk and SABIO and immediately see their unique elements. We allow you to check their features, supported devices, support service, costs, terms, and much more.
You may also review their overall score (9.7 for Zendesk vs. 8.0 for SABIO) and overall customer satisfaction level (98% for Zendesk vs. 98% for SABIO). Take your time and review your top options and determine which one is ideal for your company. Similarly, you have to consider the software company’s credibility; can they be relied upon and will they still be around in a few years time?
At the moment, the most significant solutions in our Customer Support Software category are: Freshdesk, Freshdesk Omni, Zendesk.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
SABIO offers three options for enterprise pricing whose fees you can pay monthly or annually. The packages and their inclusions are outlined below to help you decide which one is the best for your organization.
SABIO Team – $10.00/user/month or $8.00/user/month/annual billing
Full-Text Search
Auto-Suggest
Drill-Down/Facets
Self-Learning
Document Search
Smart Tree
5 Maximum Views
Standard Set of Rights
Contacts
Ratings
Archiving
Versioning
Templates
Messaging
Suggestion & Validation Workflows
Standard Themes
Data Security
SABIO Business – $14.00/user/month or $12.00/user/month/annual billing
You shouldn’t count on only a broad range of functionalities and flexible pricing plans from a reliable Knowledge Management Software. Almost as essential as main features is a quality customer support. You want to ensure that if you have any questions about Zendesk or SABIO, or you struggle with some problems, or perhaps you’ll need to ask for a certain revision or functionality beneficial to your business you can trust in a responsive and helpful customer support. See whether solutions such as phone support, tickets or live chat are provided. It’s also a big plus if you can benefit from individual training or at least an FAQ you can use.
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