What is better Zendesk or Parature? To successfully acquire the most helpful and productive Customer Support Software for your business, you have to compare products available on the market. For instance, here you may match Zendesk’s overall score of 9.7 against Parature’s score of 7.2. You may also evaluate their general user satisfaction: Zendesk (98%) vs. Parature (98%).
What’s more, you can review their good and bad points feature by feature, including their offered terms and costs. By comparing products you are improving your chances to pick the best software for your company. It goes without saying you should know your unique needs to realize which solution addresses those needs.
Currently, the top services in our Customer Support Software category are: Zendesk, Freshdesk Omni, Freshdesk.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
When you select a solution that you think will be an actual asset for your business you shouldn’t simply focus on what experts have to say about it. Quite frequently individual experience with the product may change, depending on specific goals and requirements. This is why in our reviews we also provide our User Satisfaction Rating for every app to give you a reliable impression of how real users of Zendesk and Parature rate their experience with the product. Our algorithm is based on detailed analysis of product appearances on other sites, social media and blogs, so you will receive a full and reliable picture of what other customers think about every product. In this case Zendesk has a total satisfaction rating at 98% while for Parature 98% of people say they had a positive experience with it.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
