What is better Zendesk or KBPublisher? If you’re having a hard time choosing the right Knowledge Management Software product for your circumstances, try to compare and contrast the available software and find out which one offers more benefits. For example, here you can assess Zendesk (overall score: 9.7; user rating: 98%) vs. KBPublisher (overall score: 7.9; user rating: 100%) for their overall performance.
You can also see which one provides more features that you need or which has more flexible pricing plans for your current budget. Having a clear table to evaluate their features will significantly improve the chances of getting the best product for your company. Look closely at other factors of the software for example intuitiveness, adaptability, scalability, and pricing plans.
At this time, the top solutions in our Customer Support Software category are: Freshdesk Omni, Zendesk, Freshdesk.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
An easy-to-use, web-based knowledge management software that permits content managers to share information with employees, customers, colleagues, partners, and more.
Both Zendesk and KBPublisher were tested by a panel of independent B2B experts who carried out a detailed examination of all crucial aspects of every app. Their final score was prepared by means of unique SmartScore algorithm which calculates an individual partial score to each factor like: main features, client support, mobile support, security, client satisfaction and market presence. We realize useful features are not the only factor important to a business so we do our best to pay attention to all sides of a software prior to calculating its final score.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
