What is better Yusp or LiaCX? There is a wide range of Customer Experience Management Software products out there today. The simplest way to find out which product fits your needs best is to compare them side by side. For instance, here you can review Yusp and LiaCX for their overall score (6.9 vs. 8.6, respectively) or their user satisfaction rating (93% vs. 100%, respectively).
It’s also possible to compare their features and pricing conditions and other useful information below. When matching products make sure you analyze their related advantages and mark their differences to have a clearer picture of both deals. Likewise, remember to assess non-core factors including security, backup, intuitiveness, and helpdesk support.
Those of you who want to save some time or want a Customer Experience Management Software recommendation from our experts may want to take a look at these top choices for this year: Zendesk, Smartlook, Alchemer.
LiaCX seamlessly integrates with hundreds of third party system, giving you a 360-degree view of your customer experience across all touchpoints and channels.
Through partnership with Dell Boomi, LiaCX integrates with other applications within days, making it easy to integrate customer data from any source including call center, financial data and more.
LiaCX provides built-in connectors to all major CRM, ERP, marketing automation, and data enrichment applications, including
Microsoft Dynamics
Salesforce
Oracle
NetSuite
SAP Analytics
Dell Boomi
Microsoft Excel
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
General Motors, FedEx, Accor Hotels
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powered by Intouch Insight, LiaCX is created to handle big data collected from surveys, mobile checklists, operational audits, social media, and others. The system automatically converts all data into actionable insights with the help of AI-assisted analytics and boost business performance through LiaCX Action Campaigns.
In the event you are still having second thoughts about which service will perform best for your business it may be a good idea to take a look at each service’s social metrics. These metrics are usually an indicator of how popular each service is and how large is its online presence. For instance, in case of Facebook Yusp has 1037 likes on their official page while LiaCX profile is liked by 125 people.
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