What is better Ytel or Smartsupp? Examining products to get the best Customer Support Software doesn't have to be tough. On our review platform, it is possible to match Ytel and Smartsupp and right away evaluate their differences. We allow you to check their features, supported devices, level of support, prices, terms, and many more.
You may also examine their overall score (8.7 for Ytel vs. 8.6 for Smartsupp) and overall customer satisfaction level (95% for Ytel vs. 100% for Smartsupp). Take your time and examine your best choices and determine which one is ideal for your company. Similarly, you have to check the vendor’s business viability; can you count on them and will they still be around a few years from now?
At this time, the best products in our Customer Support Software category are: Freshdesk Omni, Freshdesk, Zendesk.
Ytel is available on a by-quote basis. If you would like to learn more about their pricing options, don’t hesitate to get in touch with their representatives.
Ytel is an open API system, which means you can connect it to virtually any third-party system or application. Prominent integrations include:
Zapier
HubSpot
Zendesk
InfusionSoft
Velocify
Base CRM
Salesforce Marketing Cloud
SugarCRM
National Data Systems
onsite
LeadMailbox
insellerate
Base
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Lead Strata Marketing, Drips.com, MediaMix365
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A contact center software that integrates with over 100 marketing solutions, Ytel provides businesses with different communication channels in one platform. These include SMS, voice calls, email, and direct mail. It also offers robust security options, which add to your clients’ peace of mind.
All the data, facts and statistics that we provided in this analysis were gathered from official vendor websites, promotional resources available online, actual experience from real customers as well as our personal direct use of each service by an expert. We do our best to extensively analyze each software, therefore we not only study it internally, but we also match our observations with experiences of other users from the SaaS community.
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