What is better Ytel or Pipedrive? Reviewing products to get the best Customer Support Software does not always have to be difficult. On our review platform, we enable you to match Ytel and Pipedrive and promptly see their distinct features. We allow you to take a look at their capabilities, supported devices, level of support, pricing, terms, and many more.
You can even assess their overall score (8.7 for Ytel vs. 9.4 for Pipedrive) and overall customer satisfaction level (95% for Ytel vs. 100% for Pipedrive). Spend some time and review your best options and find out which one is best for your company. Similarly, you have to check the vendor’s business viability; can you count on them and will they still be on the market in a few years time?
We realize that not all businesses have enough time to test dozens of various solutions, so we created a list of suggestions that you may find useful. Our top choices for the Customer Support Software category are: Zendesk, Freshdesk, Freshdesk Omni.
Ytel is available on a by-quote basis. If you would like to learn more about their pricing options, don’t hesitate to get in touch with their representatives.
Ytel is an open API system, which means you can connect it to virtually any third-party system or application. Prominent integrations include:
Zapier
HubSpot
Zendesk
InfusionSoft
Velocify
Base CRM
Salesforce Marketing Cloud
SugarCRM
National Data Systems
onsite
LeadMailbox
insellerate
Base
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Lead Strata Marketing, Drips.com, MediaMix365
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A contact center software that integrates with over 100 marketing solutions, Ytel provides businesses with different communication channels in one platform. These include SMS, voice calls, email, and direct mail. It also offers robust security options, which add to your clients’ peace of mind.
Pipedrive is the winner of our Expert's Choice Award. It is a personal sales manager for small, medium-sized, and large businesses that lets you close more deals and improve sales. Built by both salespeople and web developers, it is a practical easy-to-use tool that people with varying tech-savviness can instantly use.
In case you continue having doubts about which service will perform best for your business it might be a good idea to check out each service’s social metrics. These metrics are usually a way to see how popular a given app is and how wide is its online presence.For instance, if you analyze Ytel LinkedIn profile you’ll find out that they are followed by 396 users. In case of Pipedrive the number of followers on their LinkedIn page is 52785.
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