What is better YesInsights or LiaCX? When scouting for the right Customer Experience Management Software for your enterprise our recommendation is that you review the features, pricing, and other crucial information about the product and vendor. Here, you can check the parallels and disparities between YesInsights (overall score at 7.3 and user satisfaction at 100%) and LiaCX (overall score at 8.6 and user satisfaction at 100%).
You can also check their particulars elements, like features, plans, rates, terms and conditions, etc. What is more, analyze the terms carefully for information on hidden fees, such as, setup fees, separate support plan, upgrade fees, storage fees, and other similar charges.
We know that not all companies have enough time to test a large number of different services, so we prepared a list of suggestions that you may find useful. Our top selections for the Survey Tools category are: Qualtrics Research Core, Alchemer, Sogolytics.
Four enterprise pricing plans are available, each corresponding to the number of surveys and the volume of responses per month. You can contact the vendor for more pricing details or visit their website which offers a free trial for every plan.
LiaCX seamlessly integrates with hundreds of third party system, giving you a 360-degree view of your customer experience across all touchpoints and channels.
Through partnership with Dell Boomi, LiaCX integrates with other applications within days, making it easy to integrate customer data from any source including call center, financial data and more.
LiaCX provides built-in connectors to all major CRM, ERP, marketing automation, and data enrichment applications, including
Microsoft Dynamics
Salesforce
Oracle
NetSuite
SAP Analytics
Dell Boomi
Microsoft Excel
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
General Motors, FedEx, Accor Hotels
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powered by Intouch Insight, LiaCX is created to handle big data collected from surveys, mobile checklists, operational audits, social media, and others. The system automatically converts all data into actionable insights with the help of AI-assisted analytics and boost business performance through LiaCX Action Campaigns.
If you are still having doubts about which software will be best in your case it might be a good idea to take a look at each service’s social metrics. These metrics are quite often an indicator of how popular each service is and how wide is its online presence.For example, if you analyze YesInsights LinkedIn page you’ll find out that they are followed by 28 people. In case of LiaCX the volume of followers on their LinkedIn page is 1429.
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