What is better YesInsights or LiaCX? Different businesses demand different types of Customer Experience Management Software. To find out which solution suits you, think about evaluating various solutions feature by feature along with their terms and pricing. Similarly, you will get a quick idea of their overall performance and customer feedback by checking our smart scoring system.
The results are: YesInsights (7.3) vs. LiaCX (8.6) for all round quality and usefulness; YesInsights (100%) vs. LiaCX (100%) for user satisfaction rating. Analyze their high and low points and find out which software is a better choice for your company. A simple, practical way is to write the strengths and weaknesses of both services next to each other and find out which software comes on top.
In the event you have to quickly locate the best Survey Tools according to our review team we advise you check out the following services: Sogolytics, Qualtrics Research Core, Alchemer.
Four enterprise pricing plans are available, each corresponding to the number of surveys and the volume of responses per month. You can contact the vendor for more pricing details or visit their website which offers a free trial for every plan.
LiaCX seamlessly integrates with hundreds of third party system, giving you a 360-degree view of your customer experience across all touchpoints and channels.
Through partnership with Dell Boomi, LiaCX integrates with other applications within days, making it easy to integrate customer data from any source including call center, financial data and more.
LiaCX provides built-in connectors to all major CRM, ERP, marketing automation, and data enrichment applications, including
Microsoft Dynamics
Salesforce
Oracle
NetSuite
SAP Analytics
Dell Boomi
Microsoft Excel
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
General Motors, FedEx, Accor Hotels
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powered by Intouch Insight, LiaCX is created to handle big data collected from surveys, mobile checklists, operational audits, social media, and others. The system automatically converts all data into actionable insights with the help of AI-assisted analytics and boost business performance through LiaCX Action Campaigns.
In case you are still having doubts about which software will perform best for your business it might be a sound idea to investigate each service’s social metrics. Such metrics are usually an indicator of how popular each solution is and how big is its online presence. For instance, in case of Facebook YesInsights has 85 likes on their official page while LiaCX profile is liked by 125 people.
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