What is better YesInsights or Nicereply? Finding the perfect Survey Tools product is all about cross-checking numerous solutions and identifying the top software for your specific needs. Our proprietary system provides you with an instant look at the general rating of YesInsights and Nicereply. For overall quality and performance, YesInsights scored 7.3, while Nicereply scored 8.5. On the other hand, for user satisfaction, YesInsights earned 100%, while Nicereply earned 88%.
Below you can also verify their functionalities, terms, plans, etc. to find out which program will be more appropriate for your company. One critical element to evaluate is if the software lets you to toggle on/off restrictions on various types of users to limit the exposure of any critical business data.
At the moment, the top services in our Survey Tools category are: Alchemer, Sogolytics, Qualtrics Research Core.
Four enterprise pricing plans are available, each corresponding to the number of surveys and the volume of responses per month. You can contact the vendor for more pricing details or visit their website which offers a free trial for every plan.
Nicereply easily integrates with many of the popular support ticket systems, enabling you to evaluate your customer service more accurately. To get most of the integration, the system must contain:
A unique ticket ID in ticket URL
It has unique identifiers for agents, e.g. jack-daniels or 348592
It has the possibility to insert variables to outgoing emails and usually these are called notification templates, signature templates, etc.
Popular help desk systems that you can connect with Nicereply: Desk.com, Zendesk, Salesforce, Live Agent, Help Scout, Kayako, Team Support, OTRS, Freshdesk, Mojo Helpdesk, Request Tracker, and Help Master.
Nicereply also works with email clients like Gmail and Outlook.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Thomson Reuters, Asana, Optimizely, Xamarin
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Nicereply is a service that allows businesses to turn their email communication into a customer satisfaction and feedback center.
Company Email
contact@nicereply.com
Contact No.
Company's Address
Nice Reply LTD., International House, 221 Bow Road, Bow, London, United Kingdom E3 2SJ
If you are still having doubts about which app will perform best for your company it may be a sensible idea to check out each service’s social metrics. These metrics are frequently an indicator of how popular every service is and how big is its online presence. For instance YesInsights Twitter account has currently 460 followers. At the same time Nicereply Twitter is followed by 916 users.
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